1. Understanding the topic of scenario simulation

The topic of scenario simulation is a type of topic with high frequency of investigation in civil servants' interviews across the country. This is an interview topic that allows candidates to play a certain role in a specific environment by setting up various typical situations that are strongly matched with the positions to be proposed, and adopts the way of on-site simulation to deal with various problems through communication.

The purpose of the investigation is to understand the communication ability, adaptability, coordination ability, problem-solving ability, expression ability and overall situation of the candidates, and to see whether the candidates can accurately locate the topic to show the main contradiction or task of the scene. This kind of topic is different from other types of topics, and its answer narrative freedom is relatively high, which is the candidate's overstepping or counterattack. Lifeline questions? Mastering this kind of questions can gain the advantage and initiative in the exam, so let's summarize the answering skills of scenario simulation questions.

second, the specific classification of questions

to do a good job of a kind of questions, we should first understand how to write this kind of questions and what kinds of questions there are. Scenario simulation questions are subdivided into four categories, the first category is called active persuasion, the second category is called explanation, the third category is called public speaking, and the fourth category is called report work. The overall answer framework of scenario simulation questions is prologue+main content+conclusion, but there are different details according to the subdivided questions, because the communication objects and situational environment faced by each small question are different, so the nature is not the same.

in the active persuasion category, our main purpose is to persuade others to do things they don't want to do.

in the explanation category, our main purpose is to clear up the misunderstanding or explain something clearly.

In the public speaking category, our main purpose is to give a scene-based speech, which may be a press conference or an investigation report. Usually, the communication target is multiple people.

in the report work category, our main purpose is to report the work flow, progress or results to superiors or colleagues.

When encountering scenario simulation questions in the interview process, we must first make clear which type is above, and then confirm the answer framework. However, the time for us to answer a question plus listening and thinking is usually about 4 minutes, which requires us to make a reasonable distribution of the content to be expressed and a complete statement framework. This requires us to practice in the usual practice, and it is the key to get high marks in this kind of topic that we can answer accurately, clearly and vividly on the basis of well controlling the presentation time. Let's talk about the specific methods and principles of answering questions.

Third, the answering principle of scenario simulation

Scenario simulation questions have different answering methods from other interview questions. Other types of questions focus on framework and logic, and they are like a? Director? And the scenario simulation question is more like a one-man show in Taiwan? Actor? Escort should follow three principles when answering questions:

First, define the role: define your own role and the audience. To know who you are and who you talk to, for example, whether you are a grassroots cadre communicating with the people or a school teacher communicating with students, the communication methods for different people are different.

Second, the problem is precisely defined: we should find out the main contradiction through careful listening and examination, that is, the essence of the problem, whether to solve the contradiction or explain it.

third, the external performance on the spot should be appropriate: grasp it well? 5 senses? To have a sense of picture and substitution, we should integrate ourselves into the role into the scene. For example, suppose that as a school principal and an enterprise negotiate investment projects in the school, then we should combine our eyes and gestures to immerse ourselves in our role when answering questions. As a? Principal? Introduce the situation of the school and impress investors with their own feelings. A sense of purpose means to understand the purpose of every sentence you say, not aimlessly? Small talk? .

A sense of communication means that you should have eye contact with the examiner, your body language should be in place and appropriate, and a sense of ceremony means that you should conform to the scene set by the topic. For example, if the scene set by the topic is a press conference, then you should report to our Ministry of Foreign Affairs? Spokesman Tian Tuan? Study, with a spokesperson? Faner?

Fourth, the summary of answering skills

Let's talk about specific skills again. First, the overall framework consists of three steps. The first step is the introduction, the second part is the statement of the theme, and the third step is the conclusion. The focus is on the content, which should be emotional, reasoning, guiding and giving priority to, in order, and finally choose different conclusions according to different scenes. Then each kind of topic also has certain skills. Let's talk about it one by one:

The initiative category: the general opening remarks may be colleagues or leaders according to their status. The words of colleagues are relatively friendly, and they can be names and greetings. Leaders should pay attention to respect and general official positions and greetings, without being too lengthy and natural. The main body mainly expresses understanding and empathy. In expression, criticism can be suppressed first, and sympathy can be communicated by subject generalization. Subject generalization refers to assimilating one's position and situation with the persuaded person as a persuader, and unifying one's position and situation to persuade and comfort. The specific content can be discussed in terms of principles, significance and consequences, etc., and the main body can be analyzed, the influence can be expanded, or examples can be given by analogy, etc. Finally, suggestions are put forward and followed. The conclusion is based on expectation and encouragement.

explanation category: the opening remarks are set according to the scene, and the object's identity is well positioned. The main content is usually to appease emotions, apologize, express understanding, etc., and the event principle can be expounded, arguments can be provided or reasoning can be demonstrated. After the explanation is complete, the practices should be supplemented or improved, and remedial measures should be provided. These are selectively used according to the topic requirements, and the closing remarks are generally mainly made by apologizing, thanking or welcoming supervision.

public speaking class: public speaking class emphasizes one-to-many speeches in public, and its opening remarks are based on the speaker's opening greetings, identity introduction and purpose, which is slightly different from other scenes and has a stronger public attribute. According to the positive and negative nature of the matter, the main content is mainly to thank attention, participation and criticism, and the attitude is mainly to actively and sincerely accept and admit mistakes. It is also necessary to objectively state the problems or reasons. Finally, it is necessary to give a clear solution or issue a call, and the conclusion is to express gratitude, apologize again, welcome supervision and look forward to it.

report work category: generally speaking, this category focuses on summarizing achievements or experiences after an incident, and the opening address is determined by the person to be reported. In most cases, it is one-to-one, and there are also one-to-many possibilities, such as the report of a group work meeting. The main content of the opening remarks is to explain the purpose, such as? Ask for instructions about sth? ，? Report? This wording begins. Its main content is to report the facts, including existing problems, existing practices, work results, etc. It can analyze the reasons and state the reasons so as to carry out it reasonably. If you want to answer more perfectly, you can put forward suggestions, such as solutions or next steps, and finally give a conclusion for summary. The conclusion is mainly to thank the leaders and colleagues, and at the same time, it should show determination or prospect, which will give the examiner a sophisticated and thoughtful impression and improve the overall score.

V. Practice and improvement