One-card service center on the first floor of Yiyuan Garden. Report the loss of campus card by self-service immediately after it is lost, which can be done through the website of campus card management center, 24-hour self-service telephone, deposit machine, inquiry machine, campus card APP, campus card WeChat, etc.

After the self-service report of loss is successful, all the networked terminal devices in the school will take effect immediately within 5 minutes, and the reported card will be completely invalid, which can avoid losses to the greatest extent.

If the campus card does not respond to multiple campus card terminal devices, the card has been damaged. If you find a card that has been reported as lost before the replacement of the card, you can bring your valid ID card to the campus card management center to handle the counter decoupling procedures.

After confirming that the campus card is lost or damaged, you can bring your valid ID card to the campus card management center to apply for a replacement card. After the card replacement is successful, the system will automatically transfer the consumption balance in the cardholder's original account to a new card, and the original card will be automatically invalidated.