1, food safety knowledge: food safety management measures that catering enterprises must have, such as quality control, food storage, disinfection and hygiene management, etc.
2. Nutrition knowledge: the classification, storage and processing skills of food nutrition and calories, as well as the production of various recipes.
3. Catering management knowledge: the daily management of the restaurant, including equipment maintenance, personnel arrangement, catering service, after-sales customer service, emergency treatment, etc.
4. Customer service: How to deal with consumers' complaints, suggestions and feedback to improve customer satisfaction and loyalty.
5. Contents and requirements of standardized management of college entrance examination canteens: schools and food hygiene management departments formulate and implement various food safety and hygiene standards.
The purpose of the college entrance examination canteen training meeting
The college entrance examination canteen training meeting aims to help college entrance examination canteen staff improve their professional skills and service level, improve their food safety awareness and health management ability, and lay a solid foundation for providing quality services and products.
Through training, canteen staff will master more nutrition knowledge and cooking skills, and be able to make a healthy diet plan to improve customer satisfaction and loyalty. Food hygiene and quality problems have always been the risks faced by canteens. Through training, employees can better understand the processes and measures of health and quality management.
Food safety regulations and industry standards are constantly changing, and canteen staff need to follow up and understand these new rules and regulations in time in order to conduct business legally and legally. Consumers pay more and more attention to food safety and hygiene issues, such as food additives, pesticide residues, genetic modification and so on. Some consumers are very sensitive to this. The training of canteen staff can make consumers feel more at ease about the food quality and hygiene management in the canteen.
Canteen not only facilitates people's life, but also affects people's eating habits to a great extent. More and more people are beginning to pay attention to canteens, especially in food hygiene and nutrition.