At present, all brands, especially star-rated hotels, are not allowed to bring food into the guest room. First of all, hotels belong to a special industry. All foreigners entering the hotel room area must register at the front desk, and the elevator is controlled by stairs.
This is the requirement of special industries, and it is still well implemented in some big cities. In small cities in the third and fourth tier, we often encounter some complaints. We also resolutely implement relevant policies until we have to call the police. Such complaints will not be included in the actual complaints.
Secondly, the security problem, take-away personnel entering the guest room is easy to cause security problems, and it will also cause complaints from high-end guests. Many high-end guests dislike this kind of personnel entering the hotel and think that the hotel management is not in place. Especially if you order takeout in the middle of the night. Take-away people are not careful, and the sound of the phone is easy to cause complaints.
There is also food safety, which is also the main reason why hotel staff do not handle takeout. Make sure that all takeout is under monitoring to prevent food safety problems. Secondly, there are not so many people in the hotel to arrange takeout, so it is not a good thing for other hotel guests to see it.
The general practice of hotels is to arrange takeout places in the lobby area, and even many star-rated hotels need to register. In order to ensure the food and personal safety of check-in personnel and reduce the generation of medical waste, the meals of isolated personnel are provided by the hotel in principle, and the hotel provides ordering service according to the different needs of guests.