According to your description, you can try the following methods:
1. Install shortcut software EasySetting: Download SW update software from Samsung official website. The specific method is: enter the notebook model in the upper right corner of Samsung official website to search-in all related searches, select the software-choose the best match in all results-find SW update, and click Download. After successfully downloading SWUpdate and installing Samsung Upgrade Manager, install EasySetting program in the software.
2. If the effect is not good after installing the EasySetting program correctly, please use SWUpdate Samsung Upgrade Manager to reinstall the graphics card driver.
3. If the above methods are ineffective, please redo the system 1 and directly install the official graphics card driver and shortcut software.
4. Please bring the purchase voucher to the regular Samsung service station for inspection and maintenance.
Welcome to Samsung service to make an appointment:
/reservation