1. Network problem: Please make sure that your device is connected to an available network. If you are using mobile data, please check whether the cell phone signal is good. Try to connect to another network and retry the download.
2. Incompatible operating system: Please check whether your device meets the minimum system requirements of Smart Doctor Jinghai app. You can find information about device compatibility in the app store or official website.
3.app store problem: Make sure to use the official App Store to download the app. Go to official website to find the download link of Zhiyi Jinghai app, and then download and install it through official channels.
If the above methods still can't solve the problem, I suggest you contact Zhihui Jinghai customer service team for help. They will be able to better guide you to solve the download problem.