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Nanchang insurance school cadres training center
Nanchang Insurance School actively responded to the call of "Education and Training Year" advocated by the Head Office. On the premise of maintaining its original advantages, Nanchang Insurance School Cadre Training Center is determined to innovate and actively improve, and through the integration and rational allocation of resources, the school education and training work will be promoted to a new level. The experience of hosting training courses in the Head Office all the year round has enabled us to master a lot of information about full-time and part-time internal trainers at the head office level, and to maintain good communication and cooperation with them for a long time. As employees of the company, full-time lecturers have relatively high cultural literacy and theoretical knowledge, and have a deep understanding of the company's culture and ideas. Their usual work is centered on training. Part-time lecturers from the front line of marketing have rich marketing experience and outstanding performance, and their courses often have their own unique experience and skills. Mining, sorting out, perfecting and upgrading these courses, making them standardized and institutionalized, has become an indispensable resource for training.

Therefore, the participation of part-time lecturers is the guarantee to maintain the vitality of training and keep close contact with the market. According to the training requirements of running a class, we adhere to the principle of "full-time as the main part, part-time as the supplement" in the arrangement of full-time and part-time lecturers, and give full play to their respective advantages, which provides a guarantee for us to flexibly allocate teachers. In order to meet the different requirements of training units, training levels and training courses, cadre training centers set up different courses scientifically and reasonably. The main courses include: establishing a learning organization, enterprise strategic management, insurance macro-situation analysis, leadership and execution, human resource management and development performance management, basic insurance knowledge, financial knowledge, financial management and statement analysis, reinsurance knowledge, actuarial knowledge, high-performance team building and service marketing. Effective communication, macro-environment and decision-making operation of enterprise growth, management principles and excellent management skills, building high-performance teams, shaping etiquette and personal image, current situation and supervision of property insurance market, corporate culture and corporate image, legal issues in insurance business management, psychological stress relief, revolutionary traditional education, outdoor development training, etc.

At the same time, the cadre training center can fully integrate and develop teaching resources according to the different needs of training units, and flexibly develop and offer different types, levels and contents of training courses, so that the training courses are more targeted and effective, and the training fields are broader and deeper. For example, we have developed training courses for trade union cadres, office directors, middle-level cadres in county and district branches, and customer managers. Perfect management system is the fundamental guarantee for the implementation of training system. Our school has innovatively established rules and regulations such as class management responsibility system, lecturer management assessment system, course management and assessment system, part-time lecturer salary and assessment management system, which ensures the good quality of training.

In order to strengthen teaching management, China PICC Cadre Training Center, in combination with the characteristics of adult training and education, has formulated relevant regulations on student management, and put forward strict requirements in terms of classroom discipline, life system, training and assessment, requiring students to put down their airs, put their positions right, change their roles, be good students, study hard and improve their own quality during training. Students are not allowed to be late, leave early or be absent from class, and it is forbidden to answer and make phone calls in class. At the same time, they are strictly required to get up on time, attend classes on time and go to bed on time, and strive to cultivate students' strict organizational discipline and collectivism consciousness.

In class management, the cadre training center is equipped with a 1-2 class teacher according to the actual situation, who is responsible for class management, communication, coordination and service, solving the situation and problems in the class and ensuring the smooth progress of each training class. In the process of running a class, from the moment when the students get off the plane for training, the leaders and class teachers of the cadre training center greet the students at the airport and the station, making them feel more cordial and feel at home. Whether in the hot winter or in the early hours of the night, the cadre training center will insist on picking up the station, which will deeply move the students. After the training, the leaders of the cadre training center and the class teacher will insist on sending every student to the train and the station according to the station delivery schedule, so that the students can come happily and return with satisfaction.

In the course of class, the class teacher always attends class with the students, and is responsible for the management of class discipline, the guidance of class interaction, the notification and coordination of class affairs, and the concern of students' living conditions. In order to fully mobilize the enthusiasm of students to participate in the training, during the whole training process, the cadre training center takes the competition results among groups as the main line to mobilize the passion and enthusiasm of each student and let the students devote themselves to learning and training. All the students took an active part, and everyone was eager to compete for the first place. At the end of the training, the cadre training center selected outstanding teams, outstanding students, outstanding class cadres and learning activists for commendation according to the performance of the students, which pushed the whole training to a climax. To do a good job in training, we should not only have a scientific and perfect training system, but also establish a perfect training evaluation system. Earnestly evaluate the training effect, so that the training work will not become a mere formality.

Training effect evaluation mainly includes two aspects, one is the examination evaluation system, and the other is the course evaluation system. In order to improve students' enthusiasm for participating in training and attach importance to training, an exam will be arranged at the end of each training course to understand the training effect of students from one side.

Although the course evaluation is the last stage of training, it should be noted that it is a continuous process, and the evaluation permeates every step of training, and the evaluation result is an important basis for course modification and improvement. Although training evaluation is a time-consuming and laborious work, it lays the foundation for effectively investing training resources. Establish and develop a perfect training system, constantly improve the quality and pertinence of training, monitor the training through the training management system, and make regular and regular evaluation and feedback on the training, so that the training content is consistent with the knowledge, ability and skills required by the trainees, making it a powerful means to improve the training quality and serve the marketing objectives of insurance companies to the maximum extent. To do a good job in logistics services, the cadre training center requires all logistics service personnel to firmly establish a sense of ownership and responsibility, regard the cadre training center as their home, always keep the students in mind and always think of them. To this end, the cadre training center put forward the slogan of "students are God, and cadre training is service", requiring everyone to be highly serious and responsible for their work, use their brains, find ways, take the initiative to work, and wholeheartedly provide logistics support services for students. In view of the fact that the service personnel in the cadre training center have low cultural quality, great mobility and poor professional skills, the cadre training center has improved various management systems, continuously increased training efforts, and at the same time made great efforts to strengthen ideological education of professional ethics and professionalism, carried out post-based business skills competitions and drills, and gradually improved the working ability, work quality and service level of service personnel to provide better and better services for students.

At the same time, the leaders and class teachers of China PICC Cadre Training Center insisted on soliciting opinions and suggestions from the students, keeping abreast of the problems and difficulties in the students' lives, rectifying and solving problems in time when they found them, and being caring and attentive when they were hospitalized. When students celebrate their birthdays, the cadre training center will also send greeting cards and birthday cakes to congratulate them. Participants generally reported that they really found a little "god" feeling after coming to the cadre training center, just like returning to their home.

Secondly, the most important thing in logistics service is food management. In strict accordance with the requirements of the Food Hygiene Law, the cadre training center starts with the food hygiene in kitchens and restaurants and pays attention to every link of food arrangement. First, arrange recipes reasonably according to students' regional characteristics, and try to suit different tastes of different students. China PICC Cadre Training Center has been purchasing vegetables from Jinjiang Metro Supermarket for a long time. On the premise of fully ensuring the quality, the administrator strictly accepts it. Once any food that does not meet the quality requirements is found, it will be resolutely returned and will not be tolerated. For kitchen staff and restaurant service personnel, we will resolutely organize regular physical examinations according to the requirements of the health and epidemic prevention department. If any employee is found to be unqualified in physical examination, he will be dismissed in time to prevent various infectious diseases. At the same time, the kitchen staff and restaurant service staff are required to operate in strict accordance with the hygienic operation standard process to ensure that the cooked vegetables are not polluted and that students can eat satisfactorily and safely. Since the cadre training center started training for more than ten years, there has never been a food safety accident, which fully guaranteed the food hygiene and safety of the students.