If I were the cafeteria manager ("I offer suggestions for Normal University" essay competition, written in December 2005) The new cafeteria of Normal University is almost completed and ready for use. I think every normal university student will have one more expectation - looking forward to a canteen that can bring them surprise and satisfaction. The dark heads in front of the meal counter at 12 noon, the same meals for several years, the flimsy meal cards, the greasy floors and walls, the smell of rice that gets all over you after the meal... Eating is something that many teachers cannot bear. The weight of life. I have lived in Normal University for more than four years, and my complaints about the canteen of Normal University have gradually faded as I have been in school. There are many people in Normal University, but the space is small, and the capacity of the cafeteria is limited. I can understand that. But have the canteens put themselves in our shoes and understand the feelings of our diners? Because I stayed at the Universiade Village, I had the opportunity to see the canteen of Beihang University. Compared with Normal University, Beihang University has many teachers and students, and the space is not large; but the biggest feeling of their canteen is that it puts people in a good mood to eat. The windows are bright and clean, the dishes are rich, the decoration is elegant, dining is comfortable, the price is reasonable, and the most comfortable thing is that others will not charge a 15% management fee. Does the above situation exist at Normal University? Not to mention anything else, if you forget to bring your meal card when you eat, I'm sorry, but if you want to use cash, please pay a 15% management fee! What kind of management is this? Who does it manage? My understanding of the normal university cafeteria gradually evolved into tolerance. Now, even this bottom line of tolerance is about to be exceeded. We go to the cafeteria just because we are hungry - we would not go to the cafeteria if we were not hungry - eating full rather than eating well has become the only reason for the cafeteria. All this can only be seen and reasonably understood as normal university The canteen is deficient. So, if I were the canteen manager, I would at least have the following questions: 1. Can the canteen environment be more relaxed and comfortable? The fact before us is that the number of people dining at Normal University is far greater than the capacity of the cafeteria. In addition, our cafeteria also has to deal with staff pressure from surrounding units such as 123 Middle School, Mingguang Middle School, and the Second Affiliated Middle School. If you want to eat without being crowded, speeding up the expansion of the canteen space is the only way out. I think it was a good idea for the school to convert the students’ fast food on the second floor of the second building into the canteen of the fifth school the year before last. Canteens are not necessarily “Big Mac” style. Making full use of the original space to renovate the canteen will be more conducive to spreading the flow of dining people and evacuating the crowding in the canteen. Of course we want to build the new canteen in Ximen, but why can’t we develop several small canteens? This not only makes it easier for everyone to eat nearby, but also facilitates the internal management of each canteen. School campuses such as the Optoelectronic Instrument Factory, the South Gate Garage, and the first and second floors of the BDF Building in the West District Apartments can all be considered as locations for canteens. With a larger space, on the one hand, everyone will not feel depressed and crowded when eating, and they will naturally feel comfortable; on the other hand, it can also ease the flow of people in old cafeterias such as those in Xu3xue4, and gradually free them up for renovation and renovation, changing their dilapidated and dim appearance. , oily walls and dirty air. Most importantly, their safety hazards such as fire and stampede will also be eliminated. As for the profitability issue that canteen operators are most concerned about, it can be solved by chaining old canteens into new canteens. In fact, as long as everyone eats comfortably, why should the canteen worry about everyone's poor appetite? If you have a good appetite, your consumption will naturally increase. 2. Can the canteen food be more nutritious and delicious? I have been studying at the National Normal University for so many years, and there are two things that impressed me the most about the food in the cafeteria: first, the food in the cafeteria is "basically unshakable," especially those that are learned from one, two, three, and four; second, the main focus is Sichuan cuisine, or rather Mainly spicy dishes. Not to mention that I am an authentic "Lao Guang" and may be biased against spiciness; but from a nutritional point of view, in a dry place like Beijing, eating spicy dishes like Xuewu's "Maoxuewang" is not right. The nutritional value of the body is really limited. The same goes for eating other spicy dishes. After all, the soil and water in Beijing are very different from the "dampness and cold" in Yunnan, Guizhou, Sichuan and Chongqing. In order to cater for the tastes of the many southwest students in the school, it is commendable to focus on spicy dishes; but the cafeteria is not a restaurant after all, and the nutritional value of the food to young students should also be taken into consideration. Returning to the issue of taking care of taste, students in southwest China have been taken care of, but what about students from other regions? I don’t expect to have a canteen with my own taste like my Hui classmates, but China is such a large area, and there are eight major types of mainstream cuisine, with thousands of dishes. Can our canteen chefs use their talents to cook them? What about turning it into an "option" for our dining? To be honest, those of us who study abroad will definitely not be able to eat a home-cooked meal for most of the year, and we have taken into account the limited food standards. Because of this, we are even more looking forward to the innovative and endless variety of dishes in the canteen. In this way, the different tastes of students from all over the country can also be taken into account, killing two birds with one stone. 3. Can the canteen service be more humane and considerate? A very small detail: Lequn's chair, with its four splayed long legs, not only takes up space and makes the originally small canteen even more crowded; it also stumbles forward and backward, making it extremely awkward to sit down and stand up. Ever since Lequn was converted into a canteen, the trouble with chairs has never stopped. Accepting the opinion, the situation remains the same. Several years have passed, and the new group of musicians has become old, but the condition of the chairs remains the same. Is this problem difficult to solve? If you invest more, you can replace the chairs with the ones you find in dormitories; if you save more, you can just ask a furniture maker to adjust the angles of all the chair legs. Unfortunately, the people-oriented miracle did not happen in Lequn.

Then there is the problem mentioned before of being smelly of rice after eating. This problem occurs in all the school canteens, and among them, Lequn Study 3 and Study 4 are the most prominent. In summer, people say that you should be more diligent in bathing and washing clothes, and if it gets stained, it will get stained; but in winter, you can't wash your down jacket every once in a while. Why don’t we get the smell of rice when we eat in a restaurant, but we do in the cafeteria? Take a closer look at our canteen. First, cooking fumes are not properly handled and can flow into the dining room from the kitchen. For example, the flue as shown in 1 and 2 is directly opposite the dining room window. Secondly, our canteen is either not designed to be ventilated or not It's just that the number of exhaust fans is not enough and the horsepower is insufficient. These are all the "cruxes" of the smell of rice. In addition, there is the issue of whether the 15% cash usage management fee should be charged...it is all details, and it is all issues that can be changed immediately as long as you want to change it. More and more people are sighing and disappointed. It should be noted that the canteen of the Normal University has been improving step by step over the years. It has even won the title of "National Green Catering Enterprise" by learning one and two. This is all due to the background of logistics socialization reform and the unremitting efforts of all parties in the school. I also know that the reform of socialization of logistics in colleges and universities is a complex systematic project that involves a wide range of areas and has strong policy implications. There are many difficulties and problems that need to be solved. Due to the existence of a huge group of faculty, staff and students, the survival and development of colleges and universities are inseparable from logistical services at any time; but the key to the problem is who will provide the services and how to obtain better services. The successful experiences of many university cafeterias have convinced me that new successes can also be born on the wisdom-filled Normal University campus. But before that, "empathy" and "seeking truth and being pragmatic" may first become the mottos of canteen managers. We are looking forward to the new canteen of our dreams.