Respect principle
Respect includes self-esteem and respect for others. Self-esteem means respecting yourself in all kinds of situations, maintaining your dignity and not giving up on yourself. Respecting others means respecting others' living habits, hobbies, personalities and values. Only by respecting others can you get their respect.
principle of good faith
Only by being honest with others can we have emotional resonance and gain true friendship. No one likes hypocrisy, and how much rhetoric will be defeated.
Tolerance principle
In interpersonal communication, some unpleasant things will inevitably happen, and even some contradictions and conflicts will occur. At this time, we should learn to tolerate others and not haggle over every ounce. This is called taking a step back and broadening the horizon. People don't attack me, I don't attack. The first person to attack me, concede three points. Don't get into interpersonal disputes because of trivial matters, as we will waste a lot of time and become selfish and insignificant.
Principle of mutually beneficial cooperation
Mutual benefit means that both sides can meet each other's needs and get each other's rewards at the same time. Interpersonal communication is always a two-way choice and two-way interaction. You've been here for a long time. In the process of communication, both sides should care for each other, not only consider common interests, but also deepen their feelings.
Understanding principle
Understanding is a necessary prerequisite for the success of interpersonal communication. Understanding is to really understand each other's situation, mood, likes and dislikes, needs and so on. And can care about each other from the heart. There is a saying that "a thousand dollars is easy to get, but a bosom friend is hard to find". The sea of people is boundless, and bosom friends are precious! An understanding person is always welcome.
Equality rule
Treat people equally, don't love the rich and hate the poor, and don't treat them differently because of their origins, status and authority. Treat people as equals, and don't be overbearing and arrogant. Treating others equally means learning to look at others' hearts and put yourself in others' shoes. Only by treating others equally can we be treated equally by others. Basic etiquette in western social occasions
Whether you are traveling abroad or on business, if someone invites you to a formal banquet, you need to know some basic etiquette of western social places.
on time
You'd better arrive on time, even if you are four or five minutes late, but you must never be more than a quarter of an hour late, or you will be embarrassed. If you go to a rich and elegant family, the first person you meet when you enter the gate may be a man, who is responsible for hanging your clothes or giving you directions, so don't shake hands with him in a hurry, observe and make a decision.
prepare
When you enter the living room, don't worry about not finding a seat. Westerners usually walk around on this occasion, waiting for the host to introduce other guests to themselves. You can choose a suitable glass of wine and other drinks from the waiter and chat with others while drinking. When the door of the restaurant is opened, the host and hostess will lead everyone into the restaurant. The host and hostess should go last, but if the host is a big shot, the host and he can go first.
take one's seat/place
The rules of western food are very particular, and the seats are generally arranged. At this time, the gentleman or lady who comes with you will never be arranged to sit next to you. Europeans and Americans think that acquaintances have many opportunities to chat and should take this opportunity to make more friends. The host and hostess sit on the top and bottom of the rectangular table. The male guest sits on the right side of the hostess and the female guest sits on the right side of the host. Other guests are seated alternately by men and women. Before the man goes to the table, he should help the woman on the right to pull out the chair, and then sit down by herself after the woman sits firmly.
After everyone is seated, the host takes the napkin and you take the napkin. Remember: no matter what happens at this time (such as the host has the habit of praying before meals), you can't take the napkin until the host takes it away.
have a meal
The general menu is three to five courses. The first three courses should be cold cuts, soup and fish, the last two are main courses (meat or seafood with vegetables), desserts or fruits, and finally coffee and snacks. When eating, don't focus on the enjoyment of your stomach, and talk to people around you more. If coffee doesn't appear after dessert, you may be invited to the living room for a drink later. In a word, you can put down your napkin and leave your seat after you see the hostess put it on the table and stand up. At this time, the polite man has to stand up and help the lady pull open the chair. The lady who is taken care of doesn't have to have special ideas about this series of attentions, he should.
Say goodbye to ...
If you don't want to be conspicuous, you'd better not go first or last. In the meantime, you can leave at any time, but once you leave, you should leave happily. The best communication skill is no skill (that is, a good communication method is real and natural, without wrist and skill).
People who treat truth as a joke, jokes as truth and jokes as jokes have only one way: don't talk.
The first thing to learn when getting along with others is not to interfere with their special ways of seeking happiness, if these ways do not strongly hinder us.
Interpersonal relationship is the communication between people, and the modern expression is "Don't do to others what you don't want others to do to you" in The Analects of Confucius.
Friendly words and deeds, decent manners and elegant manners are all passes to enter the hearts of others.
How to grasp the discretion of speech in communication
Pay attention to discretion in communication, so how to speak without losing discretion? In addition to improving their cultural and ideological accomplishment, we must also pay attention to the following points.
First, you should recognize your identity when you speak. Anyone who speaks on any occasion has his own specific identity. This identity is their role status at that time. For example, in your own home, you are the father or mother of your child and you are the son or daughter of your parents. It is not appropriate to talk to the elderly or elders in the tone of speaking to children, because it is impolite and disproportionate.
Second, speak as objectively as possible at work. Objectivity here means respecting facts. No matter what the facts are, we should realistically reflect the objective reality. Some people like to speculate subjectively and talk nonsense, which often makes things worse. Of course, objectively reflecting reality, we should also pay attention to the expression according to the occasion and object.
Third, stress honesty. The so-called goodwill is to be kind to others. The purpose of speaking is to let the other person know his thoughts and feelings. As the saying goes, a good word warms three winters, and a bad word hurts people in June. In interpersonal communication, if you master this measure, then you master the true meaning of polite speaking. Nowadays, the change of economic and social environment makes the communication between people more important. Because only by constantly communicating with all kinds of people can we constantly enrich ourselves and develop ourselves.