What kind of experience is high emotional intelligence? What you said is particularly comfortable.
I remember once, my sister sent me a video of eating delicious food at night, which was a great torture for me to lose weight and not eat dinner. So I complained to my friends about my sister, "Is my sister particularly annoying? She knows that I don't eat at night and sends these to me!" " "My friend didn't answer" yes ",and then followed me to scold my sister. She didn't say "no" and called me too melodramatic. Instead, she added, "My sister can give you delicious food, and you can give her your figure! "In a word, didn't offend me and my sister, also let me a little proud of my body. If he answers yes or no, I will feel uncomfortable.
02
The so-called high emotional intelligence is talking, which was exchanged at a book club last year 1 1 month. The author is Keiichi Sasaki of Japan, Japan's top communication expert, advertising genius and copywriter. The author believes that people who love reading and are self-motivated must have some bright spots on their bodies, but it would be a pity if these bright spots cannot be displayed. Excellent wording does not come from a natural sense of language, but, like cooking, can be mastered by learning recipes. If you master and use the skills of choosing words and making sentences perfectly, you will get different results.
This book is divided into two parts, the first part is "the skill of turning negation into affirmation" and the second part is "the skill of creating' epigrams'".
According to statistics, a person will ask for help 22 times a day on average, sometimes he will get "yes" and sometimes he will get "no". He will constantly improve the wording, changing at least one "no" answer to "yes" every day, so there are 365 times a year, which is more than 1000 times in three years. If you can get the previous 1000 times "
There are three steps to turn a negative answer into a positive answer, which are "Don't speak your mind directly", "Try to figure out the other person's psychology" and "Consider wording that suits the other person's interests".
"Don't say what you think directly", generally speaking, it is easy for people to say what they think directly without thinking, but it often backfires. After all, "I mind if you just say it."
"Try to figure out the other person's psychology" According to the other person's daily performance, guess what the other person will think of your request. The basis of communication lies in the extent to which we can read each other's psychology.
"Consider the wording that conforms to the interests of the other party" and put forward the requirement that "the interests of the other party" and "their own interests" tend to be consistent.
Here, there are also seven breakthroughs for reference.
1. Get what you want
Get each other's goodwill and realize their expectations.
2. Observe what they hate
A strong hand that is effective for people who are difficult to convince. However, it is mandatory and continuous use should be avoided.
3. Freedom of choice
Give two suitable options, no matter which one the other party chooses, you can achieve your goal.
4. Longing for recognition
Psychology is also called "respecting needs", that is, "one can make achievements corresponding to the expectations of others".
5. It's up to you
Hearing "only you are special", people are easily persuaded. It can make the other party feel that only they have been selected, so they are willing to respond.
Step 6 work together
Using "teamwork" can make each other feel a sense of partnership, even if it is a troublesome request, they will be willing to accept it.
thank you
Using "thank you" can make the other person have a vague sense of trust, so it is difficult to refuse easily.
We usually read books, watch movies and interview some athletes and public figures. And we can all see sentences that shake our hearts. As an advertising genius and copywriter, Keiichi Sasaki prefers the skills of advertising and copywriting, but daily communication can also be used for reference. The skills of creating "epigrams" are summarized as follows:
1. surprise method
2. Contrast method
3. Naked laws
4. Repetition method
5. High tide method
6. Digital method
7. Combination method
8. Vertex method
For example, in Li Bingbing's acceptance speech at the China Watch Award, "It took me less than a minute to walk from the stage to the stage just now, but in fact, I have been walking this road for ten years", that is, "comparison method" and "number method" were used.
The theoretical part of this book is very practical, and the cases are biased towards Japanese local cases. Coupled with the translator's translation level, it is not amazing to read. But it is also a book of introspection.
03
In this information age, we have received many opinions expressed in this book in a lot of fragmented information, but it is one thing to understand and know, and it is another to use it accurately and properly in practical work and life. As the saying goes, "I understand the truth, but I still have a hard time." Some people forget the principles and methods when they are in a bad mood, leaving only their own emotions. Problems in life and work are endless, and we are so forgetful. Therefore, we should always review these principles and methods, always remind ourselves to speak well and cultivate the habit of speaking well, so as to resist the difficulties of invasion from all directions.
Don't arm yourself like a hedgehog and stab people everywhere at the best age. After all, the purpose of communication is not to vent emotions, to win a quarrel, or to make others apologize, but to get the results you want. Mutual benefit and win-win is the ultimate goal of communication. Speak well, or you will hate yourself one day.