If the water level, coffee bean box, residue box and milk box are automatically checked, it is necessary to clean the machine with powder. If it is semi-automatic, it is recommended to find professional after-sales service personnel to clean it.
You can try to press the handle down a little harder, and then lift it up to see if there are any other foreign objects stuck in Tory's face.
You can also try unplugging the power, find a long strip and pull it up from the bottom of the capsule mouth to see if you can pull out the capsule tray.