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Consumers spit Yili yogurt blocks have worms after receiving threatening text messages, encountered this kind of thing should be how to maintain rights?

Introduction: Eating snacks is supposed to be a relaxing thing, but when eating snacks, encountering encountered some more special circumstances, it will lead to their mood become particularly bad, and feel very panic. And now we pay special attention to food safety issues, because this really positively affects the health condition.

I. Consumers spit out Yili yogurt blocks with worms.

I don't know if you have encountered such a situation, that is, when eating snacks or eating some food, encountered inside the presence of worms or some other creatures, facing such a situation, first of all are feeling very afraid of nausea, and secondly are feeling very uncomfortable, after all, nobody wants to eat when encountered such a presence. There is such a woman, she bought Erie brand after a snack, found some bugs inside the presence of the original said such a thing she is also very afraid of, because this snack he himself is more like, and the child is also more like.

Second, received a threatening text message.

The lady's way of handling the situation is actually a bit inappropriate, for a business, the most important thing is definitely the image of the enterprise, but this lady she encountered such a situation, did not have a discussion with the business, anyway, directly to the video sent to a number of public platforms, so for the enterprise's image has caused a certain impact. But after sending these videos, also received some text message threats, directly threatened her life safety such things, let people feel is also very horrible. However, the Erie platform side said this is not their staff sent, you can call the police to investigate.

Three, how to protect their legitimate rights and interests?

If such a thing really happened, then you can first collect evidence, find the store for negotiation, if their compensation is more in place, and they can accept it, then you can choose to private, of course, if there is no way to private chat to the court to file a lawsuit. In addition to this, you can also go to the district of the Consumer Association to make a complaint, the complaint shopping in the region of the industrial and commercial office or food and drug supervision and management departments.