1, log on to the official website of 2 1, and place an order online. The payment method can be online payment or cash on delivery.

2. Call the customer service hotline 400-650-2 12 1 to place an order manually.

Customer service hotline service hours:

Beijing: 8:00-22:00

Shanghai: 8:00-22:00

Hangzhou: 8:00-22:00

Tianjin: 8:00-22:00

Delivery time:

Beijing: 10:00-22:00

Shanghai: 10:00-22:00

Hangzhou: 10:00- 19:00

Tianjin: 10:00- 19:00

Beijing and Shanghai order five hours in advance, Hangzhou and Tianjin order eight hours in advance, and Tiramisu must order 24 hours in advance. If it is necessary to modify the cake category or delivery time, the delivery time will be delayed by five hours (eight hours in Hangzhou and Tianjin) according to the modification.

Tips for ordering online: If you place an order between 22 o'clock and 8 o'clock, the earliest delivery time in Beijing and Shanghai is 14 o'clock.

The earliest delivery time is 16: 30 in Hangzhou and 16: 30 in Tianjin.

Thank you for your attention and support to 2 1cake! We will do our best to make our products and services the best and serve you wholeheartedly!