The hotel thinks that the cold dish and cold rice at the lively wedding banquet in Qingdao, Shandong Province really constitutes a violation of consumers' rights and interests, because in our daily life, customers must also ensure that the food meets the standards. If the cold dish and cold rice appear during the meal, it must be that the hotel has not paid attention to this matter. Cold meals and cold dishes at wedding banquets are indeed violations of consumers' rights and interests, and consumers can also safeguard their rights and interests through the consumer rights protection department. In marriage, food must meet the standard, so the hotel also constitutes a violation of consumers' rights and interests. Only by making compensation to consumers later can this matter be forgiven by consumers. When customers spend money in a hotel, they need the hotel to be responsible for the customers. The cold rice and cold dishes at the lively wedding banquet in Qingdao, Shandong Province belong to the infringement of consumers, so consumers should also report the hotel to the relevant departments. The rights and interests of consumers are clearly stipulated in the law, so the behavior of hotels is also an act that infringes on the rights and interests of consumers. In this matter, the hotel should make a statement, only in this way can the rights and interests of consumers be guaranteed. I hope that in the next few days, the hotel can carry out rectification in this respect, and only in this way can the hotel business become better.
For the matter of cold dishes and cold meals at a lively wedding banquet in Qingdao, Shandong Province, hotel behavior has constituted a violation of consumers' rights and interests.