Zhejiang tourists go to Sanya to eat steamed eggs with sea urchins, and there are no sea urchins in them. To this end, they complained that a Zhejiang tourist went to Sanya to play, went to a seafood restaurant and ordered steamed eggs with sea urchins. In the process of eating, tourists found a big problem. The so-called sea urchin steamed eggs have no sea urchin.
Therefore, Zhejiang tourists and restaurant theory. After all, the consumer didn't get his expected value in the process of consumption, and the money he spent didn't get anything, so he didn't think it was worth it. The communication between the two sides was fruitless. Finally, the tourist chose to call the police.
The police mediated and the restaurant exempted the price of steamed eggs from sea urchin. The tourists paid less, but they still couldn't agree, so they made a complaint and put the video on the Internet.
There are no sea urchins in the steamed eggs of sea urchins, and netizens have also expressed their opinions. Many people who have traveled to Sanya say that there are many potholes in the tour, so how can consumers have a good time in Sanya instead of into the pit?
This has also become a problem that many netizens are thinking about. Many netizens are also on the side of this tourist. They believe that as such a famous tourist city, there should be no such discordant voice. Merchants should operate in good faith and should not deceive tourists. Isn't this killing foreigners?
The response of the merchant is very wronged. The merchant provided a lot of evidence and told the reporter that he did not deceive the consumer. The local price of his goods may be a little high, but it's definitely worth it.
Moreover, the merchant provided a video of tourists eating in the restaurant, because the restaurant had multiple monitors, and said that if necessary, all the video materials at that time might be provided.
After the consumer complained, the merchant actively handled it. After the two failed to negotiate, the police entered and the merchant also exempted the tourist from the cost of eating sea urchins.
However, consumers also demand a 50%, 60% and 30% discount, which merchants say is unacceptable. The consumer also threatened the merchant with an online celebrity with 3 million fans, saying that he could make you red or fall.
Businessmen were unmoved. The merchant said that we can check whether there is monitoring. They didn't break the rules or hurt consumers. They operate according to the market price.
Merchants are wronged by merchants, but honest management is the basis of business operation. When consumers feel that their rights and interests have been infringed, they have the right and reason to seek justice from the merchants.
Conclusion The relevant departments are conducting an in-depth investigation on this matter, which is sure to give consumers and businesses a fair result.
Officials also promised to act in accordance with the law and strictly manage the Sanya tourism market so that consumers will not suffer losses and fraud.