Work Plan for Bar Staff (1) Simple Water Bar
-Business plan
Planning Group: Group 6
Team leader: Team members: Sabrina, Liu,,, Jiang Yue,.
Yao, Fang Qiuxiang, Peng, Deng Xiangping, Lu Yiwei, Liu Ting, Zeng Yan, Cao, Yang, Zhou Rui.
Time: xx year 65438+1October 25th.
Enterprise profile and long-term goals
Third, coordinate the relationship with other departments and guests (that is, internal and external)
1. Strengthen contact, communication, coordination and mutual assistance with other departments in our store;
2. Cultivate employees' sense of competition and collective consciousness and make common progress;
3, according to the changes in the market and the new needs of the guests, timely adjust the service items and service methods;
4. Strengthen the understanding, communication and cooperation with the guests, so as to maximize the economic and social benefits of this department;
In addition, according to the scale of this foot massage (business area, massage space, price, local foot massage market, etc.). ), you can make the corresponding management plan.
Work Plan of Bar Attendant (2) Work Flow of Bar Attendant
First, the operation process of water bar staff
1, at the pre-shift meeting, read the handover items in the handover book, check whether the articles in the water bar workshop are complete, and apply in time if there is any shortage. B, check whether the facilities and equipment in the water bar are normal, and report the maintenance in time if there is any damage. C. Clean and disinfect the items left over from the night shift, put them in order, clean the ground and do a good job in production.
2, the peak of the product, to ensure the fastest time to serve the guests with good quality and quantity. According to the wine list provided by the waiter, provide products to the guests as quickly as possible. Make sure the water bar is clean, all the fruit bowls are clean, and put them into the disinfection cabinet for disinfection. Clean up all the rubbish and flush the trash can. Write the shift change and daily report, turn off the power that needs to be turned off and go to work.
All the bar staff must ensure that when the waiter brings the wine list, he must see clearly the number of drinks on the wine list, whether frozen or hot, and then show them in order. Products must be hygienic and beautifully packaged.
6. Know the shelf life of drinks or food in the water bar in time, and report to the minister two months in advance if it is found that the drinks or food will expire.
7, do a good job of inventory on time every month, and cooperate with the finance department's spot check inventory.
Second, the monthly hygiene regulations shall be implemented in accordance with the relevant documents of the company.
Third, the water bar matters needing attention:
1. Damaged tools or cups shall be compensated according to the regulations of the company. If there is any damage, those who deliberately fail to report it in time will be punished twice.
2. It is forbidden for water bar staff to eat products privately or give them away to others. Offenders are strict.
Punishment.
3. It is strictly forbidden for the employees of the water bar to use or lend the company's tea and other items to others without permission. Offenders will be punished according to the circumstances, and those who are serious will be dismissed without any salary.
Work plan of bar staff (Chapter III) 1. Provide warm, courteous and professional quality service for customers who come to the sales office.
2. Be familiar with the service process and working standards of this position and strictly follow the requirements.
3. Seriously do a good job in the health work in this region and maintain a good working environment.
4. Responsible for the cleaning and disinfection of appliances and the safety of equipment and facilities in the responsible area.
5. Be responsible for the daily beverage inventory, and regularly submit the purchase application to the relevant person in charge, including the name and quantity to be purchased; Ensure the normal supply of drinks.
6. Do a good job of handover and fill in the work handover record form, which is accurate. 7. Earnestly complete all tasks assigned by superiors and report to superiors in time when problems are found.
8. Participate in various trainings, studies and trainings organized by companies and departments, constantly improve their service awareness and quality, and carry forward and implement the company's management philosophy and corporate culture.
9. Strictly abide by labor discipline and various rules and regulations, respect superiors, care about colleagues, obey management, and actively complete various tasks assigned by superiors.
Be responsible for the sanitation of the bar and the storage of articles, and do a good job of disinfection; Provide tea service to customers according to standard courtesy reception; Ensure that tables, chairs and articles in the negotiation area are arranged neatly;
1. After the customer is seated, provide tea and service in time for no more than 1 minute; Provide continuous water service in time during the negotiation process, and the water in the customer's cup shall not be less than two thirds; Do a good job of daily material consumption registration at the bar.
2. Check the items needed for the day and prepare all kinds of utensils, and make preparations before business.
3. Carefully observe the overall environment of the sales office, clean up the utensils, peels, scraps of paper and other sundries on the bar and negotiation table in time, and keep the facilities and articles of the sales office clean and tidy at any time.
4, put an end to all irrelevant personnel to enter the bar.
5. Master the professional knowledge and basic skills of service, improve the relationship with developers, marketing departments and other institutions, and actively cooperate with the work.
6. Provide high-quality and thoughtful services for guests (actively introduce and sell various products when paid services).
7. It is not allowed to mount guard, leave the post or leave the post without authorization. It is not allowed to play and laugh in front of customers and leaders (on the second floor of the experience hall) and do things unrelated to work.
8. Smoking, reading newspapers, eating snacks and stealing any food are not allowed in the bar during the duty.
9. You are not allowed to borrow anything in the bar without approval, or you will be fined one point.
10, take care of the company's equipment and property, take care of everything, reduce waste and reduce the damage rate of electrical appliances.
1 1, responsible for the daily liquor inventory in the bar, and fill in the daily sales report and monthly inventory report.
13. Abide by the company's rules and regulations, respect the boss and obey the arrangement of the superior. 14, check the electrical switches and locks at work and take preventive measures.
15, saving water and electricity, controlling production cost and preservation method of fresh food. 15, responsible for the daily procurement of the required quantity of goods.
Work Plan of Bar Staff (IV) Work Flow of Night Shift in Water Bar
Start eating.
Attend the evening meeting on time, and BUDA will evaluate and promote the products that day.
Check the remaining amount of all tea bases and the quality of materials. Decide whether to add a tea base according to the business situation.
4. Supplements: fructose, lemon juice, passion fruit juice, milk tea powder, jasmine green tea, Ceylon black tea and straws.
5. Make sure everything is replenished and put on the table. Make sure to tidy and clean the 6S at hand. Make drinks according to the printer's list and check the list. 7. Produce prepared drinks in time. 8. Take back the utensils in time and clean them.
Make a fruit inventory, record the fruit needed tomorrow and call the fruit manufacturer to place an order.
10. Material archiving: fructose, lemon juice, passion fruit juice and other items will be stored in the refrigerator.
1 1. Clean all measuring cups, tea buckets, knives, juicers, etc.
12. Clean the floor, wash cups and basins, trash cans, refrigerators, rags, operation desks, ice makers and ingredient barrels.
13. Count the quantity and amount of all items on that day and register them in the sales schedule of the water bar. 14. Complete the inventory of night shift equipment in the water bar, count today's quantity and register it, and find out what is missing in time.
Background: The existing bar is located in the office of the New University Student Activity Center 103, close to the teacher's office, and also a place where students often gather, which has market advantages. In addition, there are no large-scale milk tea bars and consulting institutions around the activity center for new college students. Now there are various forms of rental, such as milk tea bars and consulting offices. This project can be rented.
Two: the advantages and disadvantages of leasing projects
Advantages:
1, the cost is low, we are only responsible for providing the place, and the equipment problem is solved by the other party.
2, the risk is small, we are only responsible for collecting rent, and the income is stable.
3. You can also take this opportunity to drop the sponsorship (for example, in 200 yuan, whoever gets the sponsorship fee from the other party can be responsible for helping with the publicity work or helping to participate in the work).
Disadvantages:
1. Although the risk is low, the relative return will be low.
2. The management is relatively difficult, and the lessor may not be interested in cooperating with the management.
It takes a long time to reach an agreement with the lessor to rent a bar.
Three. cost budgeting
The budget of the leasing project is low, and the emphasis is on pre-publicity, including making banners, printing and distributing leasing leaflets, and media publicity. The budget cost is around 500 yuan.
Four. Publicity programme
1. Print a banner for renting and hang it near the West Apartment, the East Gate and the New Fire, which are frequented by foreigners.
2. Print the page of the lease form, which will be publicized and distributed by members of the self-discipline committee outside the school gate. You can write down the contact number or interview.
3. Media publicity, using Renren.com, Sina Weibo.com and Tencent Weibo, publishing forums and other forms to promote the rental project. In addition, in the case of more tenants, you can also choose the form of bidding.
4. Interested members will be interviewed in person by the self-discipline committee, and then introduced to the teacher for the final interview, to decide on the project and to sign the agreement.
Verb (abbreviation of verb) later work
Sponsored projects are personally interviewed by our student representatives. Because we are in charge of apartment management and renters give us sponsorship fees, what can we do for them?
1, we can help it go to various dormitory buildings to publicize and distribute leaflets to help them increase the number of tourists.
We can ask for leave to help it deal with the work in the shop, which is equivalent to free hourly work. (Now I am a part-time worker, and the price of Qushi Normal University is about 5 to 10 yuan for one hour. I am a teacher in the work office of our school.
Teachers and student union organizations in our student affairs office can also become their important consumer groups.
Work plan for bar staff (Chapter VI) I. Production requirements.
1, the product requirements are strict, and the bar supervisor is responsible for checking (the quantity of the same drink is required to be made in one system). If the bar supervisor is absent, the bar foreman is responsible for checking. If a customer can be satisfied with his drink when he comes to our store for the first time, he is likely to become our repeat customer.
2. Investigate the drinks at the bar after the customers have finished eating, see how much the customers have drunk and how much is left to judge the customers' satisfaction with our drinks, or ask the guests to evaluate our drinks or fill in an opinion form.
3. If the person who makes drinks tastes his drinks after drinking them, he should correct them for the person in charge on duty.
Second, the courtesy of the bar staff.
1, the bar is the first thing guests see when they enter the store, so the bar staff should say hello (welcome to the island). If the service staff is not available when the guest expresses the need for service, the bar staff can answer first (hello, please wait a moment) and inform the service staff to serve as soon as possible. When the guests leave the hotel, the bar staff should send a message (thank you for coming).
2. When the bar staff need outside help, they should first thank each other, and the latter two departments should help each other.
Third, the business plan
1, 2 o'clock -5 o'clock is the tea time. During this period, guests who order tea can receive designated snacks, which can promote their consumption.
2. In western (China) festivals, we can cooperate with the kitchen to launch family packages, couples packages and other packages as needed. It can be determined according to the consumer groups.
3. Do preferential activities, discounts or coupons according to the situation in the early stage of opening.
4. Publicize the food and environment of our store, let more people know about our store, and urge them to come to our store for consumption.
Fourth, cost control.
1, instill cost-saving consciousness in all bar employees and reduce the waste of finished and semi-finished products when cooking.
2. Check the bar materials regularly, promote some things that are not easy to save in time, and reduce unnecessary waste.
Work Plan of Barman (Chapter VII) I. Main Work
13. Before renting protective gear, let the customer see whether the physical object is suitable. After the customer confirms, print the receipt and sign on the protective equipment rental list for confirmation.
14. When receiving the protective gear, count the number of protective gear in time and check whether it is damaged, and return the deposit after confirmation (be sure to pay attention to the order).
15. When changing coins, customers should be informed that coins can only be switched on and off once, and how to use the locker (first, open a hole in the locker, put coins in, close the door and take out the key).
16. If there is any money swallowing, help the customer solve it, make a good registration in the money swallowing register, and ask the supervisor to sign it when checking out at night.
17, when the operation is wrong, the supervisor on duty must be informed in time.
18, the morning and evening shift handover should be clearly written, including the reserve fund and unfinished items, and the number of coins should be checked at any time to ensure that there is enough exchange during the peak passenger flow;
19, check the shelf life of food regularly. If it is found that it has expired or is about to expire, it should be registered in time and reported to the competent leader; 20. Haagen-Dazs ice cream sells 60g balls. You need to fill out the night shift sales form.
2 1, fill in the handover items half an hour before the end of business, which should be clear and easy to understand;
22. Tidy up the tables and chairs of the external water bar and close the shutter door of the external water bar;
23. Fill in the income statement, account book and payment form of the water bar and submit it to the supervisor;
24. Exit the system and turn off the computer, receipt printer and money detector;
25. If necessary, put everything on the water bar counter in the refrigerator or cupboard door and lock it;
26, put away the post office supplies and equipment, turn off the power.
Matters needing attention
1. When renting protective gear, be sure to inform the customer to check the protective gear face to face, and compensate for the loss and damage; 2. Check carefully when returning the protective gear;
3. When the inventory of goods for sale is about 20 pieces, notify the supervisor that an order needs to be placed; 4. put the items in the refrigerator or cupboard door and lock them when you make a reservation at night.
Work Plan for Bar Staff (Chapter 8) I. Work Summary for this month
(1) Solidly carry out assistance work and complete three practical commitments ahead of schedule. Combined with the "term target responsibility book" to help matters, solidly carry out the work of doing practical things to benefit people's livelihood. On the basis of the previous work, on the afternoon of September 16, the hospital directly under the county successfully launched the free clinic activity of "sending doctors to the countryside". The hospital directly under the county government organized six clinicians, including surgery, internal medicine, obstetrics and gynecology, cardiovascular department and pediatrics, with medical instruments such as electrocardiograph, blood glucose meter and sphygmomanometer to provide various medical services for the villagers. During more than three hours of free clinic activities, more than 300 health propaganda materials were distributed, and more than 200 villagers were treated for free. ECG 150 and blood pressure 180 were measured, which provided medical consultation, prescription, free physical examination, medical treatment and follow-up treatment for villagers, which eliminated the hidden dangers of villagers' diseases to some extent and reduced their economic burden. So far, including the high-standard drainage ditch with a length of 1.80 meters and the shoulder with a length of 1.370 meters and an area of 2,260 square meters, three promised aid projects have been successfully completed 1 month ahead of schedule.
(a) to further strengthen the research work, strengthen the construction of grassroots organizations. In the past, due to the lack of organizational contact among village team members, poor communication on village affairs, and poor sense of responsibility and vanguard of party member cadres, the fighting capacity of the whole team was affected, which directly affected the overall development of the village. In view of this situation, the leaders of the Party Group of the County Bureau visited Sun Cong Village for many times in combination with the current educational practice activities, and held a four-level forum with the team of the "two committees" of the village, representatives of the masses in party member, leaders who became rich, retired village cadres, etc. Find out the factors that restrict the development of the village, explore the road of future development, and jointly solve difficulties and problems.
(3) further practice the mass line and lay a solid foundation for development. Make full use of village-level activity places and actively carry out various party member activities. The secretary of the office, the cadres in Baocun and the "first secretary" in the village gave party lessons to party member in the village respectively, encouraging party member to faithfully practice the mass line, serve the people wholeheartedly, forge ahead, lead the masses to get rich together, show their cards, abide by the law, create civilization and build beautiful countryside. Through heart-to-heart communication, the confidence and courage of the village team to lead the development of the masses were stimulated, which laid a good foundation for the development of the village.
(4) Donate rural bookstores. According to the requirements of "solving difficult problems and doing practical things", a rural bookstore was established. Send a book donation proposal to the cadres and workers of the county's local tax system. In less than a week, 100 cadres and workers enthusiastically donated more than 300 books worth more than 3,000 yuan, which completely solved the problems of people's difficulty in buying books, reading books and borrowing books, further enriched farmers' spare time and enabled people to learn knowledge without leaving the village. At present, adults and children go to the bookstore to read books every day. The "farmer's bookstore" has become a "gas station" for the whole village to learn science, apply science, enter the market and get rich quickly.
(five) in-depth investigation and verification of cadastre. On the basis of preliminary work, under the unified leadership and training of the town government, the town government staff, the office and the village "two committees" form a leading group for land ownership registration, and the ownership is verified door by door. At present, this work is being carried out in an intense and orderly manner.
Second, the work plan for next month
First, actively carry out the activities of sending doctors to the countryside. The second is to strengthen the study of village collective income, formulate practical methods, find out the way and seek practical results. Third, earnestly carry out the party's mass line education and practice activities.
Looking back on the four-day training and learning process, I am very grateful to the company leaders and colleagues for their help, which enabled me to successfully complete the training and basically master the relevant business knowledge. Based on my first contact with e-commerce and sales industry, I am facing great difficulties and pressures. In order to successfully complete the indicators set by the company and realize my personal expected goals, I made the following plans for the first month's work according to the characteristics and current situation of the industry and my understanding and feeling of "sales service" these days.
The plan includes four parts: purpose, goal, work plan and plan evaluation summary.
I. Purpose
This plan is the guidance of the first month's work and the guarantee to achieve the sales target and personal expectation. The purpose of making this plan is to ensure the completion of indicators and the realization of goals.
Second, the goal.
1, comprehensively and deeply grasp the functions, features and advantages of our products, and use them freely.
2. Enter 150 customer information according to the information I learned before and searched from other channels.
3. Lock in 20 interested customers.
4. Strive to achieve the sales target.
III. Work Plan
As we all know, the competition of modern sales is the competition of service. Services are divided into pre-sale services, in-sale services and after-sale services. We only sell "services", so the preliminary work, that is, pre-sale services, is the top priority of our work. Because of this, my work development plan is also centered on "pre-sales service".
Work plan for bar staff (9) 1. The bar consists of a front bar, a fruit processing room and a wine cabinet. The height of the bar is 105 ~ 1 15cm according to the standard, which can change with the overall design of the bar and the average height of the bartender. The bar width is generally 40~50 cm. In addition, it should extend outward, that is, where customers put their arms when sitting in front of the bar, about 20 cm.
2. The front bar includes a beverage display cabinet and a console. The beverage display cabinet is located at one side of the bar and cannot be placed in the middle of the bar. There is a console under the front bar. Height is 80~90 cm. The console includes coffee machine, water tank, sink, wine bottle rack and wine glass rack. A cabinet is installed under the console for placing wine utensils, drinks, wine bottles and bar supplies.
3. The fruit processing room is located behind the bar, equipped with a fruit production console, refrigerator, sink, induction cooker, juicer, ice maker, etc.
The wine display cabinet is located between the front bar and the fruit processing room. This is the most important part to highlight the theme of the bar. Mainly used to display various brands of drinks and cups in the store. Bartender can make special cocktails with the help of bar design and lighting effects. As for the eye-catching place of the bar, it can attract customers. Pay attention to details and change the overall feeling of customers to the restaurant.
5. The lighting design of bar environment should create a good atmosphere, with a wide range of light sources and lamps, but it should be coordinated with the bar and restaurant environment, and it is best to ask professionals to design it.