1, check the network connection: make sure the network connection is normal, you can try to reconnect to Wi-Fi or use the mobile data network.

2, clear the application cache: go to the phone's settings - applications - bean milk live - storage space - clear cache, try to clear the application cache and re-open the application.

3, update the application: If Bean Milk Live provides a new update version, try to update the application to the latest version.

4. Uninstall and reinstall the app: you can try to uninstall the Bean Milk Live app and reinstall it.