If you want to buy 21ke cakes, you have the following methods:

1. Log in to the official website of 21ke and place an order online. The payment method can be online payment or cash on delivery.

2. Call the customer service hotline 400-650-2121 to place an order manually.

Customer service hotline service hours:

Beijing: 8:00-22:00

Shanghai: 8:00-22:00

Hangzhou: 8:00-22:00

Tianjin: 8:00-22:00

Delivery time:

Beijing: 10:00- 22:00

Shanghai: 10:00-22:00

Hangzhou: 10:00-19:00

Tianjin: 10:00-19: 00

Beijing and Shanghai must order five hours in advance, Hangzhou and Tianjin must order eight hours in advance, and tiramisu must be ordered 24 hours in advance. If the cake category or delivery time needs to be modified, the delivery time will be delayed within five hours (eight hours in Hangzhou and Tianjin) according to the modified content.

Tips for online ordering steps: If you place an order between 22:00 and 8:00, the earliest delivery time in Beijing and Shanghai is 14:00, and

Delivery in Hangzhou The earliest time is 16:30, and the earliest delivery time in Tianjin is 16:30.

Thank you for your attention and support to 21cake! We will do our best to make our products and services the best and serve you wholeheartedly!