123 15 call requirements:

1. When your rights and interests are infringed, the respondent is under the jurisdiction of the administrative department for industry and commerce;

2. When your rights and interests are infringed in the process of consumption;

3, when you find fake and shoddy goods and manufacturing fake and shoddy goods "dens";

4. When you find false advertisements, cheat consumers; Please call 123 15 to report the complaint, and we will help you mediate the dispute. If violations are found, we will investigate and deal with them according to law.

In any of the following circumstances, the market supervision department shall not accept the complaint:

(1) The complaint is not the responsibility of the market supervision department, or the administrative organ has no authority to handle it;

(two) the court, arbitration institution, market supervision department or other administrative organs, consumer associations or other mediation organizations established according to law have accepted or handled the same consumer rights dispute;

(3) Buying or using goods or receiving services is not necessary for daily consumption, or it cannot be proved that there is a dispute with the respondent on consumer rights;

(4) Unless otherwise provided by law, the complainant knows or should know that his rights and interests have been infringed by the respondent for more than three years;

(5) Failing to provide the materials specified in the first paragraph of Article 9 and Article 10 of the Interim Measures for Handling Complaints and Reports in Market Supervision and Management;

(six) other circumstances that are not accepted by laws, regulations and rules.

Reference to the above contents: Baidu Encyclopedia-123 15, 123 15 official website-Complaint Notice.