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How should I respond to a negative review on Meituan that says the rice is undercooked?

Reply template for negative reviews of Meituan takeout

The dishes taste bad, they all taste the same

1. Is it so unpalatable? Is it really so unpalatable? Is it so unpalatable? It doesn't matter, the waiter just dares to look directly at his own shortcomings. Thank you for your valuable comments. Be sure to inform me next time you come over, and I will treat you to our village's signature delicacies. How is it? Hee hee looking forward to your visit again!

2. Dear, I'm sorry, we couldn't let you taste the taste you wanted because we didn't do enough. If there is something not delicious, please tell us your feedback and we will make improvements in time.

3. Dear, we promise: If you feel uncomfortable with the taste, you can return or exchange it!

4. We have already given feedback to the chef immediately about the dishes. Next time you come and ask our chef to recommend several dishes that suit your taste, or you can contact our chef directly. Communicate and we can develop a menu that is unique to you based on your taste. We will also provide you with more and better dishes.

5. We know that as a catering industry, it is difficult to meet the expectations of every diner, and this expectation does not have any specific value. Some people find it delicious, while others find it extremely difficult. Eat, this is normal. Although customers come to our restaurant in an endless stream every day to queue up for dinner, we are never proud because we know that what we do is not good enough and there is still a lot of room for improvement. As for the service, we thank you for your correction and we will We have been working hard to continuously improve our service levels to satisfy customers. We hope to receive your supervision and support.