1. Unable to start: This situation may be caused by poor connection of the power cord, so it is necessary to check whether the power cord is plugged in correctly. If the power cord is found to be damaged, it needs to be replaced. If the power cord is normal, try unplugging and plugging it in again.
2. Too long cooking time: It may be caused by insufficient heating power of the rice cooker, so you need to check whether the capacity of the rice cooker meets your own needs. In addition, it is also possible that the internal structure of the rice cooker is dry, which leads to a long cooking time, and some water needs to be added to improve its humidity.
3. Too much or too little water when cooking: This situation may be caused by not measuring the ratio of rice grains to water before cooking, and it is necessary to master the correct ratio of rice grains to water. If the proportion of rice grains and the amount of water are not a problem, it may be because the cover of the rice cooker is not properly covered, resulting in steam leakage, and it is necessary to confirm whether the cover is tightly covered.
4. The control panel displays an error code: This situation may be due to an internal failure of the rice cooker, which requires unplugging the power plug, plugging it in again or restarting it. If the problem still exists, it is recommended to contact the manufacturer's after-sales service center.
5. Electric leakage: Electric leakage may lead to unsafe use of the rice cooker, so it needs to be stopped immediately. It is recommended to check the bottom of the rice cooker for obvious scratches or damage. If yes, it is recommended to contact the manufacturer's after-sales service center for maintenance.
In short, when there is a problem in the use of the rice cooker, don't panic, first check the root cause of the problem, and then take corresponding measures to solve the problem. If the problem cannot be solved, you can contact the manufacturer's after-sales service center for professional help.
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