Look for a community or neighborhood committee.

If you have no food to eat, if you are quarantined at home or locked down during the epidemic, you need to find staff in your community, neighborhood committee, or street to deliver food to you.

If you use the food quickly and run out, you can call the property management company or the community and ask them to send you some items. Generally speaking, during the epidemic stage, the property management company or the community is There is a responsibility to manage such things.

1. When you know that there are people in quarantine in a residential building in your residential community, before the community is closed, you can seize the time to go to supermarkets, vegetable markets, or online grocery shopping apps to purchase sufficient food. , to be prepared.

2. After the community where you live is closed and managed, "no going out unless necessary" will usually be implemented. At this time, the government department will assume the responsibility to protect the daily life of the residents. Relevant departments will mobilize epidemic prevention personnel to deliver daily necessities to the community on a regular basis, and then ask community staff to deliver the goods to homes or have each household go to designated locations in batches to collect daily necessities.

3. Some streets, communities and other relevant departments will join forces with online grocery shopping platforms to coordinate relevant companies to complete the transportation work, and organize couriers to be responsible for the delivery of orders from the takeaway platform. The delivery person delivers the take-out food to the designated location in the sealed community, and then delivers it to your home through the epidemic prevention and control staff.

4. You can try to request assistance from the residents in the community, and you will basically get a timely response; or you can ask for assistance from relevant departments such as the street, neighborhood committee, etc. The relevant personnel will deliver daily necessities as soon as they know the help information. to residents.

5. If the staff of relevant departments such as communities and streets do not act, shirk responsibility, and ignore requests for help, you can contact the mayor’s hotline 12345 to make reports and complaints.

: How long does it usually take to close a community?

People in the closed community must be quarantined for at least 14 days.

Implement four-level management of closed areas, closed areas, areas surrounding risk areas, and other areas. The closed area implements fully closed management, and people do not leave their homes. Except for prevention and control and life security needs, other people and vehicles are not allowed to enter or exit.

Personnel in the closed and controlled area can only enter and exit, only living support places are open, and gatherings are strictly prohibited. The areas surrounding the risk area maintain normal life and production order, prohibit all types of large-scale activities, and suspend the operations of cinemas, dance halls, game halls and other leisure and entertainment venues. Other areas must strictly implement various epidemic prevention and control measures to reduce the gathering of people.

Legal basis: Article 55 of the Law of the People's Republic of China on the Prevention and Control of Infectious Diseases. When the health administrative departments of local people's governments at or above the county level are performing their supervisory and inspection duties, they are found to be contaminated by infectious disease pathogens. If public drinking water sources, food and related items are not taken in a timely manner, which may lead to the spread and prevalence of infectious diseases, public drinking water sources, food and related items may be sealed, or sales may be temporarily suspended. control measures and carry out inspection or disinfection. Food found to be contaminated upon inspection shall be destroyed; control measures shall be lifted for uncontaminated food or items that can be used after disinfection.