I'm sorry, sir and madam. The store attaches great importance to your feedback on the ingredients. The ingredients selected by the store are purchased on the same day and are absolutely fresh. I hope you can get in touch with the store to verify the matter and give you a satisfactory result.

2. Sorry, sir and madam. The problem of ingredients is not only your concern, but also the store attaches great importance to it. People take food as the sky, and chefs take food as their life! I hope to get in touch with you. If you verify the problem, you must blame the individual ~

Second, send the problem by mistake.

1. The baby is suffering ~ Master! We don't carry the wrong pot. I hope you can get in touch with the shop and send you a replacement!

2. Sorry, sorry! We take most of the responsibility for the wrong delivery. Please enjoy the meal that was sent to you by mistake. I hope I can contact you, and the store will make up a correct meal for you!

Third, the price/performance ratio is not high.

1. The ingredients used by the owner ~ the store are exquisite and optimized ~ the cost is still a little high, and there is no profit during this preferential activity! Just to deliver delicious food to more people! I hope you can continue to support a conscientious chef like us.

2. I'm sorry, the price you mentioned is slightly higher, and the store is extremely sad. The store adheres to the principle of only making high-quality meals, and the ingredients selected are strictly selected. Although I didn't satisfy you this time, I hope you can think of me next time you want to eat a good meal!

Fourth, I forgot to read the remarks.

1. I'm sorry, young master, the waitress in the store was too busy just now, and the meal was too sloppy, so I didn't see your remarks. I will definitely educate her for you later, and such problems will be reiterated in the store ~ Strictly put an end to it ~ I hope you have a good mood ~ Please continue to support us ~ It will definitely bring good quality to your meal!

2. Your Majesty's pardon ~ My little girl was so busy at the moment that she forgot your Majesty's instructions ~ I hope you can be lenient, and we will certainly make contributions by making amends ~ Serve your every meal well ~

5. Bad comments without content

1. I'm sorry that kissing made you unhappy, but what made you so dissatisfied ~ I hope you can tell us. Handle your feedback at any time ~

2. Oh, my God! What's going on ~ I hope you can contact us ~ The store is responsible for you to the end, and I also hope to get your correction suggestions for the store ~ Thank you for your support!

In short, the merchants must give a response at the first time, and actively contact customers to find out what customers are really dissatisfied with and give reasonable solutions. Only by making customers feel valued and respected can the repurchase rate be effectively improved. These templates are for reference only, and merchants must combine the actual situation when applying reply templates, otherwise it is counterproductive to draw superfluous words.