in terms of business characteristics, each branch will combine the correct and multi-selective products according to the needs of local customers, and provide powerful and surprising discounts. Serve customers with warm and thoughtful reception, listen attentively to customers' voices, respond and act quickly and surely, and let customers share the pleasant experience of growing up with RT Mart. Provide a rich selection of goods, satisfy more customers with tens of thousands of goods at "long-term low prices", including fresh food, daily groceries, hardware department stores, electrical appliances and clothing, and provide consumers with the convenience of "buying enough at one time". All goods are checked by professional purchasing managers from the aspects of product type, quality, price and stable supply, so that all branches in the province can supply the most complete, freshest and cheapest goods at any time. In 21, the number of imported and self-operated goods (FP logo) was increased, and more and more goods were sold at the lowest market price, and more and more customers were satisfied at cheaper prices. With diversified store types, leisure and convenient consumer demand, spacious and bright stores, simple shopping routes, clear store signs and convenient parking space, RT Mart provides a clean, comfortable and modern shopping environment. In addition, there are shopping space rules that are close to fashion. With the goal of integrating into consumers' lives, food streets, theme restaurants, boutique counters and shopping streets have been set up to allow customers to enjoy more leisure time after shopping. According to the living habits of local customers, some branches have specially planned pharmacy, post office, convenience store and automobile tire repair station to provide more intimate and convenient life services. Professional service, leading the business circle, and becoming a trustworthy hypermarket. We maintain the principle of being pragmatic, simple and innovative in our operation, and continue to promote the growth and progress of the enterprise. Through Knowhow, a global operation of Auchan Group, employees' professional skills and knowledge are trained for one hour every week, and their professional quality is really improved. Encourage each branch to participate in community life, get a deep understanding of the ideas of the residents in the business circle, so as to formulate business proposals that meet the needs of customers, and then establish a completely trusting interactive relationship among employees, enterprises and customers. In order to maintain the corporate image of professional services, RT Mart holds a customer satisfaction survey every year. Through the questionnaire survey results of professional analysis, we can find out the problems and make improvements, and strive to improve customer satisfaction from every employee. Supplement: RT Mart has many advantageous activities, slightly cheaper prices, many branches and many kinds of goods, which are suitable for most people.