2. Each management module can be operated independently by related business objects, and at the same time, each management module and the supply chain link can be integrated and connected through the fourth-party logistics supply chain platform;
3. Shorten order processing time, improve order processing efficiency and order satisfaction rate, reduce inventory level, improve inventory turnover rate and reduce capital backlog;
4. Achieve collaborative and integrated supply chain management.
Extended data
Enterprises adopting ICSCM supply chain management system can shorten the business negotiation time with suppliers and greatly reduce the procurement cost. Suppliers can also understand the application of their products through the system, so as to formulate a reasonable replenishment strategy.
Self-service of customers and suppliers can be easily realized through the website: through the personalized information obtained by customers in the process of browsing the enterprise website, the system will realize automatic configuration, provide the most suitable information for customers' purchase, service and feedback on the website, and effectively meet customers and reach a deal.
E-commerce websites will bring many business opportunities. Through the interface with the website, the system will treat the business opportunities from the Internet as sales items, and conduct specific transactions according to the flow of sales items.
The establishment of service knowledge base (product knowledge base, scheme knowledge base, case knowledge base, service countermeasure knowledge base and service knowledge base) will improve the service ability and level of service personnel to a greater extent, thus promoting the improvement of service quality.
Record and track the customer consultation, and record the products and service categories related to the consultation, so as to analyze and evaluate the service quality of the service personnel or service network, including the customer's investment and dismantling problems, customer satisfaction survey feedback, customer repurchase, etc. Help enterprises to track the execution process of service tasks from the time they receive customer service requests, and ensure the timeliness and completion quality of services.
Baidu Encyclopedia-Supply Chain Management System