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Why do food delivery crowdsourcing riders often say, “I would rather have a free day than take orders from Vanke”?

In any community with strict property management, delivery riders are basically unwilling to enter.

Why?

Because of efficiency issues.

Especially during the afternoon rush hour, according to the requirements of the takeout platform, delivery takes 30 minutes. When there are many riders, one can get 6-8 orders. They will plan the route in a unified way, such as a certain office building, a certain community, and an office spot.

8 orders, save time and make money.

But when it comes to some high-end communities, this doesn't work. It's a waste of time. You either have to call customers to pick them up at the door, or you leave a takeaway truck at the door of the community and walk in.

Because the first is strict property management requirements, and the second and most important thing is safety.

But it also means that riders cannot run around recklessly in the community and park randomly.

You know, money will be deducted if the food delivery is overtime.

I once worked as a part-time rider for Meituan for several months. This phenomenon occurs in every city, and there are dozens of communities like this in our small, broken place.

I think this is still a matter of communication and rights.

When I was delivering food, I encountered two very troublesome situations.

1. Reserve a passage for electric vehicles. Customers can send them upstairs upon request. Electric vehicles can enter the community, but Meituan riders are not allowed to enter.

Pay your own money to apply for a monthly card at the property management and go through the car toll lane. 2. The customer asked for it to be sent upstairs. Electric vehicles can enter the community but Meituan electric vehicles cannot.

This kind of car should be similar to the "Vanke" concept and the situation is slightly better. There is a lot of traffic in the community and you can follow the car.

The second situation is very annoying. At that time, an order in this part of the community was limited to 30 minutes. The fastest round trip to the community was 20 minutes. After delivering the goods to the customers here, it was difficult to avoid the next customer's timeout, so everyone was very resistant at the time but had no choice.

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When I was chatting with the master at that time, I said that Meituan would definitely not care about this situation. Everyone knows that riders are essentially outsourced, and the outsourcing company does not care, so the problem can only be solved by itself.

The specific solution depends on the wisdom of local riders.

In short, I feel that the domestic service industry is developing rapidly, but the market supervision system and standards in subdivided fields are not unified. China's property issues are also a headache for many people.

I happened to have been engaged in this before, so I would like to talk about my real experience.

In a fourth-tier small city, one evening, the most troublesome order I ever sent was to an old community here. The facilities in the community are very old, and the most important thing is that the lights are very dim. You have to rely on the flashlight of your mobile phone to guide you when you enter.

And the most fatal thing is that there are no street signs, and many house numbers only show the unit, not the building number. I was really desperate when I went in. If you ask the customer, he can't tell the number of his own building.

After wandering around for about ten minutes, I finally saw the customer using a flashlight downstairs.

At that time, I seemed to see a beam of holy light. It was him. When he finally handed the package to the customer, he sighed, your community is really big.

In the end, there was no doubt that the order had timed out.

Occasionally I think of the time when I ran Meituan. It was very fulfilling. I ran from 7 a.m. to 10 p.m. every day on the road. I met all kinds of customers and encountered all kinds of things.

Every time I think of all kinds of weird things, I always lament how colorful the world is.

The community's access control and security restrictions make it difficult for delivery boys to deliver food.

After one order is delivered, another order must be delivered, so because Vanke neither the owner nor the delivery courier is allowed to enter the car, and they need to register at the door, and then walk to find the community, various units are running around, and the entrance to the lobby is restricted, all kinds of things come down.

It’s no wonder that the delivery boy didn’t take orders from Vanke.

As the saying goes, the more you work, the more you get, and the price is given accordingly. Why can't you take other orders? Various restrictions will delay your time.

Therefore, if Vanke wants to provide better services to its owners, its management needs to be improved.

A tenant in Vanke Community happens to live in the building farthest from the visitor access.

Previously, all three gates in the community allowed delivery boys to enter and exit, with the north gate being the closest and the south gate slightly further away.

After the epidemic community was closed for a period of time, the delivery boys were allowed to enter and exit again, but they were only allowed to use the southwest door, the door farthest from me.

No outside electric vehicles are allowed in the community, so you have to walk about 800 meters back and forth, which is really hard and time-consuming.

I don’t like to go out, but sometimes I can order more than a dozen orders a week. This was before the epidemic.

Now there are fewer, and the takeout experience is not very good. There are more cases of no one taking orders, timeouts, early delivery without notice, spills, and picking up food at the door of the community, and the price is also expensive.

Simply pack a copy after get off work, or simply make it yourself.

It’s not easy being a delivery boy. You have to go through wind and rain, and you earn hard-earned money.

They are all workers. If a delivery boy dislikes delivering my order, I will understand. I have never complained to anyone or given anyone a bad review.

In addition, I would also like to express my sincere gratitude to those guys who work diligently and deliver the goods on time.