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What skills should a good HR have?

1. Details determine success or failure, while personality does not necessarily determine fate. At the beginning, HR requires careful and accurate work, especially for attendance, which directly relates to employees' salary. It is more convenient for the company to have an attendance system, but it is really a time to test HR's carefulness, seriousness and accuracy. Details determine success or failure, which can be applied at any time and any place, especially in HR.

HR has six modules, and each module has different requirements for HR itself. It is slightly suitable for introverts who make salary and performance; It is more suitable to train and recruit extroverted people. Does character really determine fate? Actually, it's not, mainly because of your own requirements. Sometimes, if you force yourself, you will know how good you are. One of the overall characteristics of HR is that extroversion is better than introversion.

2. Perception and rationality are competing, which one will be slightly better. The term human resources covers all aspects. There are hundreds of methods for a performance appraisal, not to mention the six modules added up. We usually deal with some transactional things, which may be tedious, but human resources are more about dealing with people, so emotional people will be more careful and patient to communicate with employees, and be good at solving problems from the standpoint of employees with empathy, which will make employees more acceptable. Rational people will think more carefully, have clear working ideas, and generally pay more attention to the methods and efficiency of handling things, and will not pay attention to people's personal feelings. Therefore, as HR, I think that sensibility will be better than rationality.

3. Do you want to be full of personality or exquisite? We often say that HR is a bridge, a fire hydrant and a priest. In last week's punch-in, we will encounter salary disputes, work-related injuries, job-hopping at the end of the year and the beginning of the year, etc. When we encounter such problems, our HR department needs to deal with them, which requires us to give information, report information, communicate inside and outside, and coordinate around. When we can't move in the middle, we should be smart, beat around the bush, and be exquisite. This "exquisite" is not a derogatory term, but a neutral word, which reflects the flexibility of HR. Full of personality can directly show the style of doing things, but I think it is more suitable for sales, business and the like, and does not belong to our HR.

4. Be pragmatic and innovative, and do both. The daily affairs of HR are complicated, which is beyond doubt under the current situation. Where you are engaged in HR, you need to be pragmatic and practical, and make things satisfactory to yourself and your boss. On the basis of being pragmatic, we must know how to innovate, just like a performance appraisal. If we think there is something wrong with 36, let's see if we can use KPI and MBO, and don't stay put. Pragmatism is the foundation, and innovation is a tall building.

when you enter the HR industry, you should mainly look at whether your inner world likes this line. Although your interest is cultivated, you may not be interested.

Today's topic is relatively broad. Everyone's answers are certainly varied and wonderful. But in summary, it only contains two meanings: first, physical quality, that is, physique, physical strength and energy; The other is psychological quality, that is, ability, morality, personality, culture, mental health and other qualities. Nothing more than congenital inheritance, acquired.

But I think the five main qualities that HR should possess are professionalism, organization, coordination, execution and decision-making.

first, major. That is, the relevant professional skills and knowledge engaged in HR work. There is a saying that people who work in HR don't have to be trained, but it is absolutely impossible to work in HR without professional knowledge. Unless everyone is a boss, even as a boss, you must have the ability to plan, otherwise how can you walk a thousand miles?

second, organization. The organization here is mainly used as a verb, that is, organizing planning or deploying people, things and things. Although we are not qualified to be managers and bosses. But at least be able to organize simple and small-scale activities, such as performance appraisal, training, recruitment and so on. Know what an activity needs to plan, what tasks to assign, what items to prepare and so on.

third, coordination. That is, the coordination of interpersonal relationship and working relationship. The promotion of corporate culture, the implementation of performance appraisal, the development of training courses, etc., are inseparable from the strong support of various departments. This is not only cooperation at work, but also communication skills. Whether the work can get everyone's cooperation, coordination is also a crucial factor.

fourth, execution. Speaking of a person with 8% professional ability but only 2% executive ability and a person with 6% professional ability but 4% executive ability, which one would you choose? There is no doubt that the answer is definitely the latter. Just like recruitment, a person with empty theory but no actual combat experience is often rejected.

v. making decisions. That is, identify and understand some problems and make a final decision when appropriate. Even if you are a rookie in HR, you must have the ability to make decisive decisions in the face of some things, such as talent selection and employment or in a critical moment. A rookie can't always be a rookie, and decision-making doesn't always have to wait for a superior to make a decision. I have the ability and ability, and I don't need to let the leaders bow for everything.

these five points are mutually matched, used and indispensable.

according to these five points, I also gave my own quality and ability a score, which is divided into five stages: "poor, passing, moderate, good and excellent".

everyone can't be 1% perfect. So when I graded myself, I left myself a blank, covered my face, and exposed all my secrets. In terms of improving personal quality, some commonly used practices of Nannan are as follows: < P > First, talk less.

If you talk too much, you will lose. Sister Nan is somewhat helpless. She will talk too much about what she is familiar with, and she can't wait to give her everything. However, for things that Sister Nan knows little about, they can only keep silent and act as idiots.

second, listen more, watch more, learn more and do more.

this includes the above five points: the cultivation of professionalism, organization, coordination, execution and decision-making ability. However, little darling likes to explore a thing or two about some novel skills and knowledge, even if they are not within the scope of their own understanding, and try to stuff them into his head. For example, hardware development, software design, the final result is to explore most of the time only understand the general distinction between hardware and software.

third, remember more.

a good memory is better than a bad written one. This point, Nan Jie said it was good or bad. Fortunately, with the habit of taking notes, the work is organized and the efficiency is improved. The bad thing is that there is always a compulsion to rearrange the notes that look messy or have unsatisfactory handwriting. So copying and writing is often what little darling is doing.

fourth, be patient.

Little darling's endurance is first-class, and she often suffers from vomiting blood. Bite your teeth afterwards and shed a few tears. I really resent myself to a certain extent, biting my sleeves and stamping my feet. In short, we must endure what ordinary people can't bear, and the less trouble, the better. Of course, I will occasionally have an attack on my loved ones. If I have an attack on you one day, it means that Nan Nan has listed you as a close relative!

five, teamwork.

One person's efforts are not as strong as those of a group of people, so when there is a team to use, never try to be brave enough to complete the task by yourself. (Hey, hey, it's just a blind to your ability, but there is still gold in it.)