One is your hard request, the response speed is your typing speed, and the other is the transaction rate, which is your soft power.
First of all, you should be familiar with the treasures in your store, the price attribute is suitable for the crowd and so on.
Secondly, you need to consider how to use your communication skills to satisfy the customer and make him willing to trust you and buy your things.
Third, what do you do when you meet a difficult buyer?
Fourth, how do you ensure the safety of the store, such as the malicious report of credit card some time ago?
It is not difficult to do a good job in customer service. The most basic thing is that you know what you sell in your shop, what's the use of this thing and who it is suitable for.
Communicate with customers naturally, type quickly, and there is basically no problem.
be confident