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Will New York launch a Chinese version of its welfare APP?

According to US reports on March 21, the New York City Human Resources Administration (HRA), which manages food stamps (SNAP) and other benefits, launched a one-stop benefit application and management in July 2017. After launching the "ACCESS HRA" website and mobile application (APP), the traditional and simplified Chinese versions of the website and mobile application have been recently launched to facilitate the use of Chinese people.

Those who receive HRA's Supplemental Nutrition Assistance Program, commonly known as "food stamps" and other cash assistance (Cash Assistance), can use the "ACCESS HRA" application to understand the progress of their welfare applications in real time and enjoy all HRA services. In the past, if people wanted to apply for such benefits, update their contact information or submit documents, they had to go to HRA offices or career centers in various places in person. But now through this website or application, people can simply use the Internet or mobile phone to submit food stamp applications, submit proof of food stamps or cash assistance, track application progress, manage cases and handle HRA-related welfare matters, and can also do so anytime, anywhere. Receive case notification.

HRA recently upgraded the "ACCESS HRA" website and mobile application, adding multi-language versions, including simplified and traditional Chinese. HRA calls on Chinese people to actively use it to avoid traveling long distances and waiting in long queues to handle business, and to enjoy greater flexibility and convenience through the website or mobile application.

People can search for "ACCESS HRA" through the Apple or Google app stores, download the app for free, register an account and enter the app to change the language. An "ACCESS HRA" account can be used on both the website and the mobile application.