yes. RT Mart

Open classification: supermarkets, shopping and chain stores

Historical evolution

RT Mart Circulation Co., Ltd. was established by Runtai Group in Taiwan Province in 1956. It serves consumers in the most direct and life-oriented way, recruits excellent management talents, and uses computerized operating system to quickly open stores in Taiwan Province. At present, it has set up 24 service strongholds in Taiwan, building a complete structure for customers. In 1997, Shanghai RT Mart Co., Ltd. was established in Shanghai, China. With its successful experience in Taiwan Province, it entered the mainland and has established more than 6 branches in North China and East China.

In p>21, RT Mart cooperated with Auchan Group, which has 45 years' retail circulation experience in France, and made a further step towards international chain business. It set up branches in France, Luxemburg, Spain, Portugal, Italy, Poland, Hungary, Russia, Morocco, Chinese mainland and other places, and Auchan, which has the ability of transnational joint procurement, made RT Mart's goods and services more competitive.

Business philosophy

Let RT Mart enter every customer's life

Introduce a more international operation and management mode. With the advantage of global joint procurement of Auchan Group, RT Mart greatly improves the variety and quality of goods, and provides our vast customer base with better shopping quality and living standard. In terms of operating characteristics, each branch will combine correct and multi-selective products according to the needs of local customers, and provide powerful and surprising discounts. Serve customers with warm and thoughtful reception, listen attentively to customers' voices, respond and act quickly and surely, and let customers share the pleasant experience of growing up with RT Mart.

provide a rich choice of goods to satisfy more customers with "long-term low prices"

tens of thousands of goods, including fresh food, daily groceries, hardware department stores, electrical appliances and clothing, to provide consumers with the convenience of "buying enough at one time". All commodities are checked by professional purchasing managers from the aspects of commodity type, quality, price and stable supply, so that all branches in the province can supply the most complete, freshest and cheapest commodities at any time. In 21, the number of imported and self-operated goods (FP logo) was increased, and more and more goods were sold at the lowest market price, and more and more customers were satisfied at cheaper prices.

RT Mart offers a clean, comfortable and modern shopping environment with diversified store types, spacious and bright stores with leisure and convenient consumer demand, simple shopping routes, clear store signs and convenient parking space. In addition, there are shopping space rules that are close to fashion. With the goal of integrating into consumers' lives, food streets, theme restaurants, boutique counters and shopping streets have been set up to allow customers to enjoy more leisure time after shopping. According to the living habits of local customers, some branches have specially planned pharmacy, post office, convenience store and automobile tire repair station to provide more intimate and convenient life services.

Professional service, leading the business circle and becoming a trustworthy hypermarket

We keep the principle of being pragmatic, simple and innovative in our operation, and continuously promote the growth and progress of the enterprise. Through Knowhow, a global operation of Auchan Group, employees' professional skills and knowledge are trained for one hour every week, and their professional quality is really improved. Encourage each branch to participate in community life, get a deep understanding of the ideas of the residents in the business circle, so as to formulate business proposals that meet the needs of customers, and then establish a completely trusting interactive relationship among employees, enterprises and customers. In order to maintain the corporate image of professional services, RT Mart holds a customer satisfaction survey every year. Through the questionnaire survey results of professional analysis, we can find out the problems and make improvements, and strive to improve customer satisfaction from every employee. In addition, we will continue to implement the construction of [membership system] software and hardware, with innovative proposals that meet customers' expectations, give members more attention, and let RT Mart enter every customer's life and become a trustworthy enterprise that understands customers' needs best.