It's true that everyone wants to make money. It is true that not everyone makes money. Many people are saying that only services in the pet industry cannot be replaced, such as word of mouth, IP and so on. In fact, too few people actually practice it. But that's what the service is all about. It's distinguished in many details, which will slightly distance you from other stores.

opening a pet store has the same products, the same geographical location, the same customer base, the same technology, the same store and the same service. Why are the sales results different?

There are couple shops in pet shops (gaining trust by service)

1. There are owners' pets and employees in the shop, and there is a teddy who is very cute. Every time he lies on me, he seems to be domesticated. Of course, this teddy is the same to everyone.

2. Every time I go to my boss, I will talk to him. After a long time, I will become friends.

3. The boss's family has a bath card and washes it 13 times at 3. My family is a small dog.

4. Every time my dog is a little uncomfortable, I will take a video and send it to my boss. The boss will give correct guidance every time, and I won't sell anything for free.

5. Sometimes I will send my dog to foster care when I am on a business trip or go back to my hometown, and my boss will send me a video of my dog every day.

6. My dog was later found to have a serious illness, and the boss couldn't treat it. He introduced me to the dean of the most famous pet hospital in the area.

7. After keeping a dog for several years, my colleague Amway bought a cat. I wanted to buy it, but my boss gave me a beautiful short one, which was born by their cat. I also recharged my 2 membership card.

8. The boss will organize offline activities, such as walking dogs and pet food. Although it has been done for two or three times, the effect is very good.

services are distinguished from these details, and there are always several points for customers to remember and trust you. Many bosses are reluctant to take a bath card at this price, but he keeps customers spending for a long time.