Summary and planning are complementary to each other and should be based on the work plan. Planning is always based on summarizing experience.
What are the work summaries of logistics maintenance?
The following is the relevant information I have compiled for you, welcome to read!
Summary of the work of logistics maintenance: In the first half of XX, the logistics service group aimed to create a logistics that satisfied teachers and students, adhered to the work guiding ideology of "people-oriented, and created a harmonious group", and continued to pay close attention to quality with the care and support of school leaders.
Management and service awareness, constantly promote humanized services in standardized management, further strengthen standardized management in humanized services, strive to provide various service guarantees for teachers, students, employees and create a world-class university, and basically achieve the group's work goals in the first half of the year
.
1. Revise and complete the group’s quality documents to further standardize the group’s quality management work.
In the first half of XX, the group started from the modification of ISO9000 documents, quality training, quality inspection and other aspects to comprehensively promote the group's ISO9000 work: First, based on the actual work as the starting point, further improve and improve the quality system documents, and basically completed the "Quality Manual"
and the revision of the "Management Volume" of each center; the second is to carry out mutual inspections on the ISO9000 quality operation status of each center, and each center will continue to improve, achieving the purpose of strengthening management and improving quality; the third is to conduct mutual inspections of the deputy managers and internal managers of each center
The auditors carried out ISO9000 basic knowledge training, which provided a theoretical basis for writing documents and carrying out quality management activities; at the same time, all employees were trained on service specifications and service delivery specifications, which enhanced employees' quality awareness and gradually standardized the service process.
2. Strengthen the group's training work and continuously improve the quality of the workforce.
In the first half of the year, the group carried out a series of trainings on performance appraisal, ISO9000 quality management system knowledge training, service concepts and service awareness, service skills and professional ethics, etc., and strengthened inspections on the implementation of training plans. The plan implementation rate was as high as 100, and the training was nearly
8,000 people, with a total training rate of 97.
The special chefs and pastry technicians of the catering center have provided business training to more than 40 technical backbones on making large pot dishes and pastries; the reception center adopts the "invite in, send out" approach and hires external restaurant and guest room management experts
Classes are given to employees separately, and key electricians, stokers, and chefs are sent out to study;
Property management employment certificate training; the power center mainly carries out electric power regulations technical operation training and electric power safety education training; the supervision company carries out special training on "standard answers to hot questions in professional examinations" and organizes professionals to carry out on-site observation activities.
At the same time, the group also organized skills competitions for chefs, room attendants, and supermarket employees. In the Jiangsu Provincial College Cooking Technology Competition held at the end of the semester, our school won first and second place in the red case and first place in the white case.
, and represented Jiangsu Province in the National College Cooking Technology Competition.
Through this series of training, the service awareness and business skills of the group's employees have been effectively improved, and a good learning atmosphere has been further created in the group.
3. Consolidate the results of educational activities to maintain the advanced nature of Communist Party members and implement high-quality service measures.
With the theme of "advocating healthy consumption and building a harmonious campus", the group carefully planned and organized the implementation of the "3.15" service convenience activities, which were well received by teachers and students; it also formulated the group's "common service polite terms" to further standardize
Service terms for each position; through activities such as convening a symposium on "Building Harmonious Logistics", selecting supermarket service stars, setting up student food supervisors, conducting student satisfaction assessments, and collecting couplets competitions, a student and logistics service department has been established
The communication platform between students and the logistics group strengthens the communication and connection between students and the logistics group, forming a benign interactive relationship and creating a harmonious logistics atmosphere.
4. Carry out campus inspections to improve basic support capabilities.
The group formulated the "Logistics Service Group Campus Inspection Methods", which clarified the scope, content, frequency and inspection requirements of campus inspections by relevant departments, established an inspection responsibility system, proactively discovered problems, solved general problems without leaving the night, and improved work efficiency.
.
The power center implements an assessment method based on lump sums and assigning responsibilities to individuals, and has strengthened equipment safety inspections, personnel on-duty inspections, campus maintenance inspections, and inspections of water and electricity violations and leaks.
The x property management company clarifies responsibilities, demarcates routes, intensifies inspections around the building to ensure that there are no safety hazards in the surrounding areas, and incorporates them into the work instructions to formulate institutionalization and standardization.
The campus center strengthens inspections of greening and sanitation blind spots on the two campuses, and promptly handles and solves various problems in campus cleaning and greening services.
5. Further strengthen the group’s publicity work and enhance the group’s image.
This semester, the group's main website has been revised, adding new columns such as comprehensive news and group announcements, and changing group dynamic information, picture news and other content every week. In the first half of the year, 4 issues of "Logistics Service Group Briefing" and 3 issues of "Logistics Service Group Briefing" and 3 issues of "Logistics Service Group Briefing" were published
"Jiangsu University Logistics Newsletter" has expanded the group's publicity efforts and strengthened communication with teachers and students.