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A delivery boy was allegedly beaten for reporting a merchant who was slow to deliver food. How should unscrupulous merchants be investigated and punished?

The takeout industry is a new service industry that has emerged in recent years. People can place orders online at home and enjoy delicious food from restaurants outside without leaving home, making people's lives more convenient and faster.

As a vital part of this industry, delivery boys often bear more responsibilities than they should bear.

Just when the entire Internet was discussing the unequal treatment of delivery boys, another incident occurred in Wenzhou City, Zhejiang Province, where a delivery boy was beaten up by a restaurant owner.

It is understood that on October 13, 2020, a takeaway boy in Ruian City, Zhejiang Province, was waiting for a restaurant to deliver a meal. Because the restaurant's delivery speed was too slow, the takeaway boy ordered it on the platform.

Complaints.

However, his reporting behavior resulted in a violent beating in the restaurant. The owner of the restaurant sat on top of the delivery boy and controlled him. Another woman snatched the delivery boy's mobile phone and kicked him very hard.

Hit him on the head.

The impact of this incident is very bad. As a restaurant, it should increase the speed of food delivery as much as possible, and the speed of food delivery directly affects the delivery time of the delivery boy.

If the food is delivered too slowly, the delivery time of the delivery boy will inevitably be compressed, and the food delivery is likely to be delayed. In this case, the delivery boy will be punished alone.

Therefore, the platform’s function of reporting and complaining about merchants is beneficial to takeaway guys, who can safeguard their own rights and interests in a timely manner.

However, for such a bold and violent restaurant owner, the delivery boy also needs to report it promptly after discovering it, and there are relevant responsible personnel who can protect the legitimate rights and interests of the delivery boy.

It is recommended that platforms and regulatory authorities impose certain penalties on merchants who engage in violent behavior, as well as impose restrictions on takeout services.

There are many aspects to protect the delivery boys, and more importantly, when the delivery boys encounter unreasonable violations of personal rights and safety, they must boldly stand up and report them. I believe those who do evil will definitely be punished.

Severe punishment by the law will also give the delivery boy a reasonable explanation.