Look at the merchant's gift certificate is not valid for life, if it is, you can wait until they have the goods and then lift the crab. If not you have to rush to call their after-sales phone number to request a solution, can not money spent, but not eat the crab.

Our company staff Mid-Autumn Festival welfare I am responsible for the procurement of the choice of Su Crab Pavilion because the number of copies is not sure, the first booking of dozens of copies, because of the understanding that their Yangcheng Lake Hairy Crab Gift Certificates are valid for life, this year is not used up, and next year, the crab season can still call to ask for a lift crab. On this point is still very convenient.

I hope your problem can be solved soon!