The general situation is that the phone system or hardware problems.

Cause and solution:

1, the camera application error or bugs caused by the normal use. In general, restart the camera application can be, if after restarting still can not be used can restart the phone, or download a third-party photo software to replace the system comes with the camera application to take pictures.

2, the phone system problems caused by the camera function can not be used (including third-party photo software can not be used), you can usually try to restart the phone to solve, such as restarting the phone still can not be solved, try to restore the phone to factory settings or upgrade to the latest version of the solution;

Expansion of the data:

Information:

The first time I saw the camera, I was able to see it in the background.

Other reasons and solutions:

1, insufficient space on the phone, poor contact with the SD card, clean up the garbage and cache, plug-ins, etc., and reinstall the SD card.

2, installed other camera app can not open the camera, is prohibited to open the camera permissions, enable it.

3, the phone may have a virus, malicious plug-ins, use 360 to kill.

4, there may be software problems, install the full camera, 360 camera try.

5, the above can not be resolved, the phone will be restored to the factory state and try again.

6, restored to the factory state is still a problem, only to send the after-sales service.