1, retrieve the password: in the tomato novels of the login page, click on the "Forgot Password" option. Follow the instructions to retrieve your password via your cell phone number.

2. Contact customer service: Through the official website of Tomato Novels or the customer service channels in the app, provide your old cell phone number and relevant identification information, explain the situation to the customer service personnel, and request help to retrieve your account.

3, social media: you can leave a message on the official social media platform of Tomato Novels, explaining the situation in detail and requesting official help.