Time test of fast food restaurant management (1)
Many people who want to open a restaurant want to do it when they are not in this business, but once they are engaged in the catering industry, they feel too bitter and tired. Then I got depressed and didn't want to visit. Sometimes you come when you want, but you don't come if you're not excited. How can restaurants do business all day long?
As we all know, it is not easy to run a restaurant well. First of all, we must operate with our heart and do it wholeheartedly. If a restaurant wants to make money, besides a good dining environment, superb cooking skills and excellent service, the boss's hard work from morning till night is equally important.
Some bosses have stood the test of time from opening the door in the morning to checking out at night, walking with the stars and returning with the moon. Be prepared to sacrifice tourism, shopping malls, parks and other entertainment (unless necessary). Only when you give all your time to the enterprise and devote yourself wholeheartedly will the enterprise truly become its own.
(2) The customer is always God
Any restaurant should treat its customers every day with God. The boss must maintain a warm and hospitable attitude in his every move. For people and things, we should always maintain a state of "making money with kindness" and "full of energy".
It is conceivable that many customers come to eat every day, and people's personalities are varied. Some customers are not only particularly picky about service, but also often say something unpleasant. There will also be some customers who swear after drinking. Faced with such a "special customer", the boss must not be grumpy. Still want to maintain the "hospitality" demeanor, be educated, and always treat customers as "gods". Be flexible, learn and master the special way of entertaining "special customers". The so-called "special way" is actually to adopt different solutions to different problems. Always treat each other with sincerity, even the most critical customers will be moved by sincerity, and most customers are reasonable.
(3) Be lenient with others.
Opening a restaurant is a job of dealing with people, whether it is the operator or the internal staff. After a long time, contradictions of one kind or another will inevitably arise. How to deal with interpersonal relationships is also an important measure to measure the governance level of maintenance operators.
In the whole operation of restaurant management, all kinds of contradictions will occur anytime and anywhere between the boss and employees, between waiters and guests, between waiters and chefs, and between various parts. As a boss, you must be mentally prepared and be good at finding and solving problems.
Operators should be tolerant. When others have disputes or contradictions with themselves, they should put down the boss's airs and give employees or others a chance to vent their inner contradictions. In a word, if we want to deal with all kinds of contradictions and solve the problems in our store fairly, we must have a sincere position, a tolerant mind, a realistic method and a flexible handling.
Only by making emotional investment in advance, preventing things from piling up and avoiding internal friction can enterprises develop healthily.
Hygienic standard of fast food restaurants. We should measure the sanitary condition of fast food restaurants from the restaurant environment, employees' clothing and meals. Hygiene is an important criterion for choosing fast food. Unhealthy fast food will increase the unnecessary burden on the body, such as bacteria and mosquitoes.
Nutrition. When choosing fast food, try to choose nutritious fast food. Although boiled food is not as delicious as fried food, it is more nutritious. Some office workers complain that the chef in the canteen is too stingy, cooking without oil and eating watery. In fact, boiled and steamed rice are more nutritious and comprehensive. When choosing fast food, choose nutritious and healthy food.
Less grease. Many fast food restaurants have thick layers of grease, and the oil surface looks a little cloudy. This kind of fast food is definitely not chosen, because it is high in oil and unhealthy. Eating such fast food can not only absorb the nutrition in fast food, but also increase the burden on the body. In addition, in the choice of meals, try to choose less high-fat pork belly and other meat.
Less spicy. Proper acrimony can stimulate taste buds and promote blood circulation, but excessive acrimony will harm the gastrointestinal system. In order to make delicious food, many fast food restaurants will add too many spicy condiments to reduce the amount of food. Therefore, in the choice of fast food, we should try to avoid this overly spicy food.
3. Learn the principle of eating fast food
The staple food is diverse. Office workers should not stare at rice when eating fast food, but should diversify the staple food. Rice, steamed bread, whole wheat steamed bread, jiaozi and noodle soup are all staple foods to choose from.
The collocation of meat and vegetables is reasonable. When choosing fast food, office workers should reasonably match meat and vegetables. The best collocation of meat and vegetables is 1∶2, 1 meat and vegetables with two kinds of vegetables. Meat dishes suitable for office workers are: lean pork, beef, pork bones, steamed fish and so on. Vegetarian dishes include: soybeans, tofu, peas, tomatoes, potatoes, seasonal vegetables and so on.
Alternating species When choosing fast food, office workers should pay attention to the alternation of food types and not be partial to food or picky eaters. Rice, steamed bread, whole wheat steamed bread and noodle soup can be eaten alternately, and pork, soybeans, potatoes, fried eggs and other meat and vegetarian dishes should also be eaten alternately to achieve the goal of comprehensive nutrition. Nowadays, many office workers order a dish in the canteen and restaurant every day, which is not conducive to the comprehensive absorption of nutrition.
Drink more soup and less wine. When office workers eat fast food, try to choose soup and drink less. Carbonated drinks are not good for your health. Furthermore, alternating hot and cold can easily lead to gastrointestinal diseases. If you really don't like the soup in fast food restaurants, office workers can choose a cup of warm water as their dinner.
The function of fast food restaurant is 1. Fast food industry is an important industry with living environment and investment environment.
2. It is a new growth point for the development of national economy and catering industry.
3. It is the breakthrough and pioneer of traditional catering to modern catering.
4. It is an important part of people's leisure consumption, tourism consumption and shopping consumption.
5. It is an important channel for the country to expand domestic demand, absorb social employment and expand re-employment.
6. It is a new force for China to develop an export-oriented economy and connect with the international catering market.