1. coffee machine failure: it may be caused by damage or blockage of internal components of the coffee machine. This may require professional maintenance personnel to check and repair.
2. coffee machine setting problem: it may be caused by incorrect coffee machine setting. You can check the menu settings of the coffee machine to make sure that all the settings meet your needs. Alternatively, you can reset the coffee machine to ensure that the correct water outlet is selected.
3. Cleaning problem of coffee machine: It may be that there is coffee residue or coffee oil accumulation in the coffee machine, which leads to blockage. It is recommended that you clean the coffee machine according to the cleaning guide. Regular cleaning can prevent the blockage.
If you have tried the above suggestions and the coffee machine still has only one coffee outlet, you'd better contact Xike's after-sales service or professional maintenance personnel to help you diagnose and solve this problem.