Anhui netizens reported that there was a problem of arbitrary charges in the obstetrics and gynecology department of a hospital in Bozhou City, Anhui Province. He further explained that this year, his wife was living in the ward of the hospital waiting for delivery, and asked to copy the identity card and delivery registration form of the baby's parents when handling the baby's birth certificate. When the paid copying service provided by obstetrics and gynecology department, it was found that the copying price was several times higher than that outside, and each piece of paper reached one yuan. From February to September 4th, it took about seven months, and the cost of copying materials was 1025 yuan.
After receiving the report, the local government attached great importance to it and immediately ordered Lixin County Hospital to investigate clearly and give a reply. After investigation by Lixin County People's Hospital, it was proved that the situation was true, and the director of obstetrics and gynecology was given a certain punishment, and the hospital was informed criticism, and the fees charged illegally were turned over to the county finance bureau.
The netizen also reflected another situation: his wife was repeatedly harassed by the salesman during her hospitalization in the ward. These outside salesmen enter the ward, send advertisements to patients and strongly recommend maternity care services. Some also recommend products such as milk powder, diapers and diapers to hospitalized patients. Salespeople talk endlessly, occupying ward resources, delaying patients' rest time and causing patients' disgust. After investigation, the hospital carried out rectification. In fact, this responsibility belongs to Xinli County Security Service Co., Ltd., which is responsible for the security company of the hospital. It is due to the negligence of the personnel on duty in charge of security work, and the product salesmen who entered the hospital were not strictly investigated and stopped. At present, the hospital office has met with the person in charge of the security company and promised to strengthen the internal personnel management system, prohibit irrelevant personnel from entering and leaving the hospital, and put an end to similar problems. The hospital also held a staff meeting of the whole hospital to prevent internal and external contact between medical staff and promoters in our hospital. Once found irrelevant personnel into the ward, immediately drive away.
In fact, the situation reflected by Anhui netizens exists in many hospitals to varying degrees, but most patients choose to bear it silently, thinking that more is better than less. The other two situations reflected by netizens have also been processed. For example, the hospital requires patients to buy unused medical devices, and the hospital unconditionally returns compensation. Finally, netizens reported to the hospital that the staff of the nursing station had a bad attitude towards the patients in the ward and were also apologized. After the story of this netizen was exposed on the Internet, it caused many netizens to discuss. Some people think that there is something wrong with the patient's family, and the hospital charges are appropriate. If it takes time and effort to copy outside, many copy rooms will be closed during the epidemic. Some netizens think that the patient's family members are doing the right thing, support the actions of netizens, and should actively reflect the situation when encountering unreasonable charges.
In any case, this incident was finally dealt with and the relevant violators were punished. I believe that after this incident, the hospital has also improved its discipline. From this perspective, this incident has promoted the reform of the hospital and has certain positive significance.