Building area above ground: about 25-30,000 m2.

There are about 250-300 guest rooms in the hotel (the room area of the hotel is calculated as 90- 100 square meter/room, including the room area and the area of all the supporting service facilities of the hotel).

The plane layout and function should meet the requirements of the "four-star" standard of the hotel management company.

First, the overall design requirements of the hotel

It is suggested that a four-star hotel should be set on the main road as the main entrance and exit of the hotel.

Four-star hotel rooms

The hotel should have a reasonable functional division and a background music system.

The presidential suite should be set on the floor with less noise impact, and it is recommended to have an independent outdoor rest platform.

Architectural design should be conducive to the economic requirements of sales and later property management, and facilitate later maintenance;

Construction materials shall be energy-saving and sound-proof materials, and meet the requirements of fire protection grade.

Meet the requirements of environmental protection and energy saving. The design standard is based on the latest national energy-saving standard.

Make full use of energy-saving materials to reduce energy consumption.

Use local materials as much as possible to effectively control costs.

Second, the relationship with commercial and office buildings.

It should be relatively independent under the condition of ensuring the harmony of architectural appearance and space with commerce and office buildings;

The appearance of the building has the characteristics of public building, and the need of energy saving and environmental protection should be considered emphatically;

The selection of the main entrance, transportation system and equipment system of the building should be relatively independent, so as to minimize the interference to the business. It is suggested that the main entrance should be located on the main road.

Third, the first floor of the building

The lobby should be luxurious, unique in style, elegant in decoration, full of light, and smooth and comfortable in plane and vertical traffic.

The lobby area should be more than 500 square meters, spacious and atmospheric, and adapt to the reception capacity.

It is suggested to pick the empty space in the lobby.

There is a general service desk suitable for the scale of the hotel; And set up a luggage room near the entrance and service elevator;

Set up a guest rest place in the non-business area.

There are ramps for people with disabilities in the foyer and main public areas, and there are toilets or toilet seats for people with disabilities, which can provide special services for people with disabilities.

The lobby is equipped with a safe for valuables opened by the hotel and guests at the same time. The safe is safe and hidden, which can protect the privacy of guests.

Set up a banquet display.

IV. Guest Room and Standard Floor

The guest room area is 34-37 square meters.

The plane design of standard floor should be neat and concise as far as possible.

Rooms include standard rooms and suites, and the proportion of suites is 5% of the total rooms. 10% of rooms are connecting rooms, and disabled rooms should also be set up. The equipment in this room can meet the general requirements of disabled people's daily life.

Calculated by 300 rooms:

Room type Proportional area of room number (㎡)

Standard big bed room 15050%35

Standard double room 13545%35

Disabled room 20.67% 35

Executive suite 1 1 3.67% 45

Deluxe Suite 2 0.67% 105

The floor utilization rate is not less than 85% (floor area within the floor/floor area);

The guest room includes four main areas: entrance area, sleeping and studying area, bathroom wet area, bathroom dry area, closet/changing area (the layout and plane will change according to the size and shape structure of the overall bay. )

The suite must also have at least the above four areas, and according to the overall size, consider the following layout: guest dressing room, independent dining area, independent kitchen/tableware/pantry; Independent living area, independent learning area

Guest room: equipped with color TV set and closed-circuit TV broadcast system.

Rooms should have very effective noise prevention and sound insulation measures.

The clear height of the corridor in the guest room area is not less than 2.4m..

All materials, components, assembly and construction methods in public areas must meet the fire protection requirements.

The standard floor needs to be equipped with logistics service rooms, cleaning rooms and grass distribution roads.

At least the single room of each guest room must be equipped with cold and hot air supply pipes. Multi-room suites must be equipped with the same remote control in the open position and a separate remote control in the private room.

V. Supporting functions of the hotel

The supporting functions of the hotel should include: business center, conference room, restaurant, banquet hall, gym, swimming pool, supermarket, multi-function hall, infirmary, logistics room, etc.

Meeting facilities include:

-Equipped with a number of small and medium-sized conference rooms, with 3-5 conference rooms accommodating at least 200 people (300m2), with a clear height of at least 3m and a cloakroom; VIP meeting room 1 room (60m2) with its own toilet.

Four-star hotel restaurant

-equipped with a special copy room.

-Provide simultaneous interpretation facilities (at least 4 languages)

-equipped with telephone conference facilities

-Equipped with live video and audio relay system.

-computers and projectors for rent

Hotel restaurant/banquet hall:

-The catering function is very important. Besides serving hotel guests, we should also give consideration to external business. The layout and streamline organization should be convenient for internal and external people to use, usually arranged in the bottom podium near the courtyard. In addition, the top floor of high-rise hotels is also a suitable place to arrange restaurants and bars. In the configuration, we should consider the number of rooms, the size of the banquet hall, the load capacity of other facilities, and the scale of existing catering facilities around, so as to find the breakthrough point of catering design in the hotel. There are full-time restaurants, Chinese restaurants, western restaurants, bars and cafes in different areas of the hotel. The more advanced and large-scale restaurants, the larger the per capita area.

The small banquet hall is about 50 to 100 square meters, the medium-sized banquet hall is 200 square meters, and the large banquet hall can reach 500 to 700 square meters. In the design of a large banquet hall, flexible division and overall use should be taken into account, and a special banquet kitchen should be equipped. The interior is usually a column-free space with a clear height of more than 5 meters. In addition, because a large number of furniture and props need to be stored, the storage space generally accounts for 20-25% of the banquet hall area, and its location needs to be convenient to carry, and the rapid transition can increase the utilization efficiency of the banquet hall.

The service streamline arrangement between the banquet hall and the kitchen storage affects the service efficiency, and it must be completely separated from the guest streamline. There are two organizational ways. One is to take the service streamline as the axis, and the large and small banquet halls are arranged around the service streamline, which is short; The other is to arrange large and small banquet halls with the guest streamline as the axis, and the service streamline is set along the periphery, which is longer. When guests use the banquet hall, they can't see the logistics part directly, so they usually make a dislocation at the door leading to the service area or make a turn in the aisle. There should be enough space in the front area of the banquet hall. It is best to arrange the front halls of each hall independently, set up cloakrooms and information desks, and promote the fluency of use with a clear and clear identification system.

—— The total number of meals is commensurate with the reception capacity of the guest room.

-There is a lobby bar with more than 40 seats.

-There is a coffee bar, tea room and bakery.

—— A high-class western restaurant with reasonable layout and luxurious decoration, with a special western kitchen.

-There are Chinese restaurants with reasonable layout and luxurious decoration.

-The executive lounge is more than 200 square meters.

-Full-time restaurant 100- 120 seats or so.

Hotel business facilities:

-business center

-telephone room, negotiation room, etc.

-Internet services should be provided.

-Providing translation, interpretation and full-time secretarial services.

-Typing, copying and faxing

Public * * * and entertainment facilities:

-Multi-function hall

-song and dance halls, karaoke rooms or KTV rooms, chess and card rooms and libraries.

—— Gym, massage room, sauna (SPA), indoor swimming pool (at least 40 square meters), outdoor swimming pool (at least 100 square meters), billiards room, etc.

-beauty salon

-Baby Care and Children's Recreation Room

-Shopping malls, selling daily necessities, souvenirs, handicrafts and other commodities.

Logistics room:

-Banquet kitchen/staff kitchen/kitchen preparation room/food delivery kitchen/food storage/washing area/delivery area

-laundry room/fabric room/linen room

—— Staff office/furniture warehouse/staff changing clothes and showering, etc.

—— Operation Administration Office

-mechanical and electrical equipment room

—— Parking lot/kloc-More than 0/00 parking spaces

equipment

Elevator configuration should meet or approach the comfort standard, and every 70 rooms should be equipped with a passenger elevator and two independent employee elevators;

Provide 24-hour hot water;

The number of elevator configurations should be that the peak waiting time should not exceed 30 seconds;

Set up a public telephone;

Self-contained power generation system;

Elevator hall, elevator and escalator

Shuttle elevators in high-rise buildings with 30 floors or above must be analyzed by elevator experts.

Hotels with more than 300 rooms and/or floors above 17 need to study separately to determine the elevator, capacity and speed requirements.

The passenger elevator must meet the requirement of the maximum height of 3m, the door opening size shall not be less than1.2m (w) * 2.5m (h), and the door opening size of the freight elevator shall be1.8m (w) * 2.5m (h).

Considering the humanization and rationality of the elevator for the disabled; At the same time, it meets the requirements of national standards for barrier-free design.

Stairs, elevator safety systems and escape devices should be considered. The entrance safety system and elevator monitoring system should be compatible with the building intelligent management system of the whole building.

The maximum inclination angle of the escalator is 30 degrees, and the flat section is two steps.

3 design standard editor

standard

First, the hotel layout is reasonable.

1. The function division is reasonable;

2. The facilities are convenient and safe to use.

Second, the interior and exterior decoration adopts high-grade and luxurious materials, with exquisite craftsmanship and outstanding style.

3. The graphic symbols of public information in the hotel conform to LB/T 00 1.

Four, there is central air conditioning (except villa resort), and all areas are well ventilated.

Five, there is a computer management system to adapt to the hotel star rating.

Sixth, there is a background music system.

Vii. Front Hall (item ***2 1)

1. Spacious area, suitable for reception capacity;

2. The atmosphere is luxurious, the style is unique, the decoration is elegant, the tone is harmonious, and the light is sufficient;

3. There is a general service desk suitable for the hotel scale and star rating;

4. The main service desk is marked in Chinese and English, and reception, inquiry and checkout are set up in different sections, and staff are on duty 24 hours a day;

5. Provide message service;

6. Provide one-time total bill settlement service (except commodities);

7. Provide credit card services;

8./kloc-provide foreign currency exchange service for 0/8 hours;

9. The main service desk provides promotional materials for hotel services, hotel price lists, local traffic maps in Chinese and English, national tourist traffic maps, introductions of tourist attractions in this city and the whole country, schedules of various means of transportation, and newspapers and periodicals suitable for hotel guests;

10. You can directly accept domestic and international room reservations in 18 hours, and can book other hotel rooms in China on your behalf;

1 1. There is a safe for valuables opened by the hotel and guests at the same time. Safe location is safe and hidden, which can protect the privacy of guests;

12. Set the doorman to pick up the staff, 18 hours to see the guests off;

13. Full-time baggage handlers, special baggage carts and 24-hour baggage service are provided. There is a small luggage storage place;

14. Set up a duty manager to receive guests 24 hours a day;

15. Set up a lobby manager, 18 hours to serve in the front office;

16. Set up a guest rest place in the non-business area;

17. Provide in-store tracing service

18. Provide valet booking and taxi service;

19. There are ramps for people with disabilities in the foyer and main public areas, and wheelchairs are provided. There are special toilets or toilet seats for the disabled, which can provide special services for the disabled;

20. Be able to provide services in at least two foreign languages (English is the necessary language). All instructions and services shall be expressed in Chinese and English at least at the same time;

2 1. The switchboard operator can provide telephone service for guests in at least two foreign languages (English is the necessary language).

Viii. Guest Room (***2 1 item)

1. There are at least 40 rooms (sets) available for rent;

2.70% of the guest rooms (excluding the bathroom) are not less than 20 square meters;

3. Luxurious decoration, including luxurious upholstered bed, writing desk, wardrobe and clothes rack, coffee table, chair or simple sofa, bedside table, bedside lamp, table lamp, floor lamp, full-length mirror, luggage rack and other advanced supporting furniture. The interior is covered with high-grade carpets or high-quality wooden floors. Adopt regional lighting and the illumination of the target object is good;

4. There is a bathroom, equipped with a high-grade pumping bucket, a dressing table (equipped with a basin and a toilet mirror), a bathtub with a shower head (shower head is not required if there is a separate shower room), a shower curtain and a clothesline. Take effective anti-skid measures. The bathroom is decorated with luxurious building materials on the ground and walls, with elegant and soft colors, zoning lighting and good illumination of the destination. Have a good exhaust system, 1 10/220V power socket, and a telephone accessory. Equipped with a hair dryer. 24-hour supply of cold and hot water;

5. There are direct domestic and international long-distance calls. Instructions for use and local telephone directory are available next to the telephone;

6. There are color TV sets, audio equipment and closed-circuit television broadcasting system. There are no fewer than 16 broadcast channels, including satellite TV programs or self-made programs, with channel instructions and program lists. The broadcast content shall comply with the regulations of China municipal government. Self-run programs have at least 2 channels, which are broadcast at least twice a day, and the ending time in the evening is not earlier than 1 hour;

7. There is a single room;

8. There are suites;

9. A luxury suite with at least 3 rooms;

10. There is a disabled guest room, and the equipment in this room can meet the general requirements of the disabled;

1 1. There are stationery suitable for the star rating of the hotel itself. There are hotel service guides, price lists, accommodation regulations, introduction of tourist attractions in this city, tourist traffic maps of this city, and newspapers and periodicals suitable for hotel guests;

12. guest rooms and bathrooms should be cleaned up comprehensively every day 1 time, sheets and pillowcases should be changed every day, and guest supplies and consumables should be fully supplemented. At the request of guests, they should go into the room to clean up and replenish guest supplies and consumables at any time;

13. provide turndown service and place good night cards, flowers or gifts;

/kloc-provide hot and cold drinking water and ice cubes for 0/4.24 hours and provide tea or coffee free of charge;

15. There is a mini-bar (including a mini-refrigerator) in the guest room, which provides enough drinks, and puts hard liquor in a proper position, with drinking utensils and wine list;

16. When guests receive guests in the room, they can provide extra chairs and tea service upon request;

17. Provide wake-up call service;

18. Provide message service;

19. Provide clothes dry cleaning, wet washing, ironing and repair services, and return them to guests within 24 hours. /kloc-provide express service for 0/6 hours;

20. There is a room delivery menu and a drink list, and 24-hour Chinese and Western breakfast and dinner room delivery services are provided. There are not less than 10 kinds of food delivery dishes, not less than 8 kinds of drinks and not less than 6 kinds of sweets, and there are food delivery boards that can be hung outside the door;

2 1.

Nine, restaurants and bars (***6)

1. The total number of meals is suitable for the reception capacity of the room;

2. There are Chinese restaurants with reasonable layout and luxurious decoration. Can provide at least two flavors of Chinese food. After dinner, the guests order not earlier than 22: 00;

3. There is a unique, elegant and reasonable coffee shop (simple western restaurant). Can provide buffet breakfast and western-style dinner. The business hours of the coffee shop (or a restaurant) shall be no less than 18 hours with definite business hours;

4. The hotel has a proper number of banquet rooms or small banquet halls. Can provide Chinese and western banquet services;

5. Have a bar with reasonable location, elegant decoration, characteristics and independence;

6. Supervisors, foremen and waiters in restaurants and bars can provide services in fluent English. Restaurants and bars can provide services in at least two foreign languages (English is the necessary language).

X. Kitchen (***9 items)

1. The location is reasonable and the layout is scientific, ensuring that the food delivery route is short and does not cross other public areas;

2. The wall is covered with ceramic tiles, and the ground is covered with non-slip materials, with a ceiling;

3. The cold dish room and the pastry room are separated independently, with sufficient air-conditioning equipment. There are air disinfection facilities in the cold dish room;

4. The roughing room is isolated from the operation room, the temperature in the operation room is appropriate, and the cold air supply should be more adequate than that in the guest room;

5. Have enough cold storage;

6. The position of the dishwashing room is reasonable;

7. There are special facilities for placing temporary garbage and keep them closed;

8. Between the kitchen and the dining room, there is a separate spring door for sound insulation, heat insulation and odor isolation;

9 take effective measures to kill mosquitoes, flies, cockroaches and other pests.

XI. Public * * * areas (* *10)

1. The hotel has a parking lot (underground parking lot or parking building);

2. There are enough high-quality passenger elevators, elegant car decoration and service elevators;

3. Have a public telephone and a local telephone book;

4. There are separate toilets for men and women;

5. There are shopping malls selling daily necessities, souvenirs, handicrafts and other commodities;

6. There is a business center to sell stamps, send letters, handle telegrams, telexes, faxes, photocopies, international long-distance calls, domestic baggage consignment, film development, etc. Provide typing and other services;

7. There is a clinic;

8. Provide ticketing services such as purchasing transportation, movies, and visits;

9. Provide sightseeing services in the city;

10. There are special emergency power supply lines and emergency lighting.

option

(***79 items, with at least 28 items)

1. Guest Room (item 10)

1) In the guest room, you can provide visual inquiry services such as bills and voice mail services through audio-visual equipment;

2) The toilet has a drinking water system;

3) No less than 50% of guest rooms have separate bathrooms and bathtubs;

4) No less than 50% of the rooms and bathrooms are separated from the dry and wet areas (there is an independent dressing room);

5) All suites have separate bathrooms for owners and visiting guests;

6) Set up a business floor, where people can register and check out, and there is a business center and rest place for guests.

7) There is equipment for sending and receiving faxes or emails in the guest rooms on the business floor;

8) Provide guests with free in-store wireless paging service;

9) Provide 24-hour laundry express service;

10) entrusted agency service (golden key service).

2. Restaurants and bars (9 items)

1) Lobby bar;

2) There is a professional teahouse;

3) There is a western restaurant with reasonable layout, luxurious decoration and elegant style, equipped with a special western kitchen;

4) There are other foreign restaurants except western restaurants with special kitchens;

5) There is a bakery;

6) A restaurant with flavor;

7) There is a grand banquet hall for formal banquets of at least 200 people, with a special banquet kitchen;

8) There are at least 10 restaurants with different flavors (except for large and small banquet halls);

9) There is a 24-hour restaurant.

3. Business facilities and services (5 items)

1) to provide internet services with a transmission rate of not less than 64 kbit/s;

2) Closed telephone rooms (at least 2);

3) negotiation room (at least 10 people);

4) Providing translation, interpretation and full-time secretarial services;

5) Library (at least 1000 books).

4. Conference facilities (item 10)

1) There is a special conference hall for at least 200 people with cloakroom;

2) At least 2 small meeting rooms are provided;

3) Simultaneous interpretation facilities (at least 4 languages);

4) Have conference call facilities;

5) There is a live video and audio relay system;

6) The hotel has computers and computer projectors for rent, ordinary film projectors, slide projectors, video recorders and document shredders;

7) Have a special copy room, equipped with enough copier equipment;

8) Modern electronic printing and binding equipment;

9) There is a photographic film developing room;

10) has an exhibition hall of at least 5000 square meters.

5. Public facilities, health and entertainment facilities (42 items)

1) dance hall;

2) karaoke rooms or KTV rooms (at least 4 rooms);

3) Game room;

4) chess room;

5) movie theater;

6) Regular song and dance performances;

7) Multi-function hall, which can provide services such as meetings, buffet parties and cocktail parties, and can also be used as karaoke bars and dance halls;

8) gym;

9) massage room;

10) sauna;

1 1) steam bath;

12) surfing bath;

13) solarium;

14) indoor swimming pool (with a surface area of at least 40m2);

15) outdoor swimming pool (water surface area at least 100 square meter);

16) tennis court;

17) bowling room (at least 4 lanes);

18) rock climbing practice room;

19) squash room;

20) billiard room;

2 1) multifunctional comprehensive fitness massager;

22) Electronic simulation golf course;

23) Golf course (at least 9 holes);

24) Circuit;

25) parks;

26) Racecourse;

27) shooting range;

28) archery range;

29) actual combat simulation amusement park;

30) Table tennis room;

3 1) skating rink;

32) Outdoor ski resort;

33) Self-use bathing beach;

34) diving;

35) surfing at sea;

36) fishing;

37) beauty salon;

38) boutiques;

39) Independent bookstores;

40) Independent flower shop;

4 1) Baby Care and Children's Recreation Room.

6. Safety facilities (3 items)

1) electronic card door lock;

2) guest room valuables safe;

3) Self-provided power generation system.

4 Differentiate editing

Four stars VS five stars

4-star hotel

five-star hotel

contrast

Switchboard operators, restaurants and bars can provide services in at least two foreign languages (English is the necessary language).

Switchboard operators, restaurants and bars can provide services in at least three foreign languages (English is the necessary language).

Deluxe suite with at least 3 rooms.

A luxury suite with at least 5 rooms;

Have very effective noise prevention and sound insulation measures;

There are inner curtains and outer shading curtains;

There are high-class western restaurants with reasonable layout, luxurious decoration and elegant style, equipped with special western-style kitchens.

Select items (***78 items, with at least 28 items)

Select items (***78 items, with at least 35 items)

Four-star VS "quasi-four-star"

"Quasi-four-star": it is not a standard statement, but a propaganda slogan of the hotel, "I think I have reached the four-star standard" or "some projects have reached the four-star standard", but it failed to pass the examination and evaluation.

Four-star hotel rooms

Quasi-four-star is qualified to apply for four-star, or the application has not been formally passed. It is people in the industry or hotel insiders who evaluate whether the hardware and software meet the requirements according to the national four-star requirements. If they meet the requirements, they will say that we are a quasi-four-star hotel.

In fact, this is just a mutual evaluation in the industry, which is a saying. Even the legal person of the hotel has not applied to the Tourism Bureau for star rating.

Listing four-star: This is very simple, that is, it has passed all aspects of verification, meets the requirements of four-star, and is listed by the Tourism Bureau.