2. Customer service response speed, if the reply is quick, the problem can be handled well, indicating that their service quality is good, and it can also be used as one of the reference standards for our supply.
3. When customers consult and buy, we should reply as soon as possible, which will not only maximize the retention of customers, but also contribute to the weight of idle fish accounts.
4. Edit the details of the copy. When editing the baby copy, you should clearly write down the precautions and after-sales problems of the product in advance, and write them in a conspicuous position, so that users can understand and have an overall understanding of the product, and then decide whether to buy it. This can also reduce after-sales.