Meituan’s national unified customer service hotline: 10107888. After dialing, you will be transferred to manual service according to the voice prompts.

Meituan’s sales in July 2012 exceeded 500 million yuan, with local service sales accounting for 95.14% of total sales. ?

Meituan’s transaction volume exceeded 4.5 billion yuan in August 2014. As of August, the monthly transaction volume of Meituan in eight major cities including Beijing, Shenzhen, Shanghai, Guangzhou, Xi'an, Wuhan, Hangzhou and Chengdu exceeded 100 million yuan. In 2014, Meituan's annual transaction volume exceeded 46 billion yuan, a year-on-year increase of more than 180%, and its market share accounted for more than 60%.

Extended information:

Service items

1. “Unconditional refund if not consumed within 7 days” plan

Meituan.com’s commitment , any consumer who has successfully applied for a group purchase on Meituan.com and has not consumed the Meituan coupons under special circumstances within 7 days can call Meituan.com customer service to report the facts. If it is verified that the refund standard is met, Meituan.com will Refund consumers as soon as possible.

2. "If you are not satisfied with your consumption, Meituan will give you a free order" plan

Meituan.com is groundbreaking in launching the "unconditional refund if you do not consume within 7 days" plan. The company has newly added the "If you are not satisfied with your consumption, Meituan will give you a free order" plan, providing more complete protection for the interests of users.

3. "One-click refund for expired products not consumed" plan

On March 4, 2011, Meituan officially announced the "guaranteed refund for expired products" on the occasion of its first anniversary. The plan has been officially launched, that is, in the future, users of Meituan.com who have not consumed items after the expiration date will receive a refund service.

Baidu Encyclopedia-Meituan.com