1, network problems. The mobile page can not open the eggplant fast transfer to other people's files because the network is not stable or network connection is not smooth. You can try to switch the network or wait for a while and try again.
2, the system version of the problem. Eggplant Express needs a newer version of the system to work properly on the mobile page, the phone system version is too low, there will be a situation where you can't use the file that you can't see the file passed to others.