The difference between hotel management system, public security system and door lock business card printing system: I have been in the hotel management system industry for three or four years. During this period, I have heard of more than N hotels and guesthouses, large and small. When it comes to hotel software facilities, I confuse hotel management system, public security system and door lock business card printing system.
2 1 century today, all walks of life rise rapidly and strut. Any industry can be said to be struggling and competition will always exist. But in N hotels, especially many star-rated hotels, business hotels and express hotels, the public security transmission system and the door lock business card printing system are still used as hotel management systems, which I can't help but laugh it off. First of all, since most hotels still agree with the public security transmission system, let me start with the public security transmission system.
The public security transmission system shall be stipulated by the Public Security Bureau. All hotels, hotels, guest houses, hotels, clubs and serviced apartments that provide accommodation services for profit must install personnel management systems. The system is specially designated by the public security bureau in the area where the hotel is located, and the public security transmission system used in general areas is unified. The system is only responsible for transmitting the information of guests staying in the hotel every day to the public security bureau through the network, which is convenient for public security personnel to manage floating personnel and inquire about fugitive suspects or criminals.
Property that provides profitable accommodation services requires the installation of this system. To put it bluntly, it has little practical significance for hotel management. On the contrary, it is a social management tool. Secondly, the smart door lock business card printing system is a door lock management system that hotels must bring after installing smart door locks. In other words, this system is a management system only after the hotel bought the door lock, and cannot be interchanged with other door lock manufacturers' systems. When an external interface is needed, the manufacturer has a special interface packet. The system is mainly responsible for managing the door lock card, reflecting some simple room conditions of the room, and can't count the business data of hotel sales management, financial management, room deposit, snacks, room rate and hotel requirements. It is just a door lock management tool.
First: management of guest room status For a comprehensive hotel, its main business departments generally include guest rooms, restaurants, saunas and baths. For comprehensive hotels, the biggest income is often the turnover of rooms. Therefore, the hotel management system should first manage the guest rooms. Hotel managers, receptionists and housekeepers need to know which rooms are vacant, which rooms are occupied, which rooms are dirty and which rooms are clean, and engineering maintenance personnel need to know which rooms are maintenance rooms. This uses the guest room state management function module of the hotel management system to reflect the different states of all rooms in the hotel in real time. The management system of Kai Chuang Hotel launched by Xin Ruan reflects the room status in a graphical way and in real time, and the whole room status plate is clear at a glance.
Second: Reservation management: The check-in guests in each hotel are divided into reservation guests and individual guests, and the daily reservation guests account for a large part, so reservation management is also a major item of hotel management. The management of booking guests should include individual guests, group guests booking and arranging rooms for booking guests; At the same time, cancel the reservation, wait for the reservation, and can't make a reservation for the guests. In addition, for group booking guests, it is an important work of booking management to realize the check-in registration of guests. In Qichuang Hotel Management System, all hotel reservations are managed by using convenient and quick operation function and viewing function, and all reserved guests are managed by classification. The corresponding reservation report can show you the necessary data of reservation management at any time.
Third: receive management guests to check in at the hotel. Hotel staff should check in guests as soon as possible and send them into their rooms. Because no one wants to wait in line at the front desk of the hotel after a long journey, the speed and accuracy of the performance information are the most important at this time. The ID card scanning interface of Qichuang Hotel Management System and the automatic transmission of guest historical data will bring unexpected speed to your registration process. At the same time, when filling in the check-in registration form for guests, if they are repeat customers, the system will prompt the guests' preferences, birthdays, check-in times and other information to improve the service quality of the hotel.
The reception module of Qichuang Hotel Management System integrates the interface functions involved in the front desk management system. The interfaces involved in the front desk system include: door lock, second-generation ID card reader, electronic menu, telephone billing, broadband billing, finance, public security transmission and other interfaces, which improve the speed of hotel operation in every link and save manpower, material resources and financial resources for the hotel. Fourth: financial management When any hotel is opened, the boss wants to make a profit and then make a profit, so there is no financial loophole. This requires a well-taught financial management mechanism and a good tool to help financial personnel carry out financial management. Hotel financial management is different from other enterprises. It has its own unique place. Income of business departments such as front desk, catering and entertainment;
Expenditure of warehouse, procurement and other departments; The management of accounts receivable and accounts payable needs to be accounted for one by one to ensure the hotel's income from every angle and detail. Considering the core position of financial management in hotel management, Qichuang hotel management system is developed with financial management as the core in the research and development process. Every button of financial management is directly connected with hotel financial management, and at the same time, the cheating of employees is fundamentally eliminated.