1. Product prices

Food Express will do its best to ensure that the products you purchase are consistent with the products published on the website, but the price list and statement do not constitute an offer. Food Express The website has the right to unilaterally withdraw the products and orders displayed on its website if it is found to be obviously wrong or out of stock.

2. Food Express reserves the right to limit the quantity of products ordered

While placing an order, you also acknowledge your right, ability and capacity to purchase these products, and you are responsible for You are responsible for the authenticity of all information provided in your order.

3. Price changes and out-of-stock

The price and inventory quantity of the product are marked on the mall. This information will be changed at any time without any notice. The price of the product includes VAT, delivery charges will be billed separately and charges vary depending on the delivery method you choose. After confirming your order, if unexpected circumstances occur, such as price increases by suppliers, price changes due to tax changes, or product price changes due to errors on the website, or out of stock, you have the right to cancel your order and wish to You can promptly notify Food Express by phone or online customer service.

(1) The product is not thawed, well packaged, and not damaged:

Please submit a return or exchange request to the store within 3 days after receiving the product, and the store will handle the return or exchange procedure within 24 hours of receiving the return request;< /p>

(2) Thawing of products during transportation:

1. Thawing during door-to-door delivery: Please submit a return or exchange request to the store on the spot when you receive the product. The store receives the return and exchange request 24 Handle return and exchange procedures within hours;

2. Unfreeze during logistics delivery and transportation: Please submit a return or exchange request to the store on the spot when you receive the product. The store will assist in connecting with the logistics party, and the logistics party will bear the return and exchange losses;

(3) If there is a problem with the quality of the product itself, please submit a return or exchange request to the store within 3 days after receiving the product, and please leave the product with quality problems as evidence. If the situation is true, the store will return it in 48 Returns and exchanges will be handled within hours;

(4) The store will not handle returns or exchanges for products that have been unpacked and used by customers and if there is no quality problem with the product itself;