7 monthly summaries of residential property work
Summarization is a written material for reviewing, analyzing and evaluating after a certain period, a certain project or some work is completed, so as to draw lessons and some regular understandings. It can guide our study and work life in the next stage. Let's sit down and write a summary. How should we write a summary? The following is a summary of my monthly work on residential property. Welcome to read it. I hope you will like it.
monthly work summary of residential property 1
From the point of view of our xx property management, we experienced a very severe test in July. The overall decline and local shrinkage of property leasing's industry are measuring the increasingly tense situation of industry information sharing entities and property tenants' operation, which proves that the supply and demand of consumer demand are unequal and prices are rising as a whole, which makes the operation of some merchants in a struggling range. The sudden changes in the company's personnel have exposed many problems and a loyal embodiment of responsibility. Think about it, July is a comprehensive test and measure for our enterprise. To this end, the work in July is summarized as follows:
1. Correcting one's work status ideologically, "Nissin will finish tomorrow" is the realm we pursue
Since July, with the heavy influence of the big environment, the company's top management has fully realized the existing crises and problems, so it has put forward a daily work report system, which requires daily work reports on property leasing and hotel management, and can adopt various methods to make the company's top management aware of it.
I also started this new system, giving myself a higher alert ideologically, constantly reminding myself of the scope and completion status of my daily work, opening a month's work report, and finding that I am more organized about my daily work. I have basically completed the work items set by the property and hotel through my own efforts and the coordination and help of my colleagues. Although I am not perfect about my work, I feel that I have the courage to face the work and responsibilities.
II. Orderly follow-up of property leasing's work
xx% of the month's lease and renewal work was completed, and the information was comprehensively released and effectively expanded, laying the foundation for the next lease work. Not long ago, the collective company xx came to hold a working meeting in property leasing, which put forward new and higher requirements for our work. In the fierce meeting, I received more criticism and more denial of my work by the chairman. If you think about it carefully, what the chairman said is also right. A boss has such requirements for his employees, hoping that we can be more mature and promote quickly. An optimistic me won't get cold feet and stop because of severe criticism, but rather let myself fully penetrate and react quickly, gather rental information in advance and choose quality customers, so as to maintain good communication and relationship with them.
in July, property * * * successfully leased n customers to enter the site, which filled the vacancy of property shops and office buildings in time, and maintained the situation of xx% rental of existing shops. Under the same leasing environment, we were relatively successful, and the surrounding properties were empty or closed. To this end, I feel that the rental work in July has made progress.
In the process of releasing the lease information in an all-round way, the following aspects have been followed up and promoted:
1. The lease advertising of the existing street advertising space in the property reflects the true value of the xx East Gold Circulation Advertising. With the help of the No.1 stairway and No.2 stairway of the property, mobile billboards, light box billboards, and billboards of on-site rental sites, it is straightforward to tell the world that there are existing xx shops for rent on xx Street. Through the accumulation of rental information for one month, it can be seen that the role of on-site advertising is obvious. From the analysis of rental customers, on-site advertising accounts for xx% of the transaction rate and telephone consultation rate.
2. Use newspaper advertisements to obtain rental information intuitively. Under the influence of classified information announcements in newspapers on Monday and Wednesday, more demanders will come to communicate and check the venue. Judging from the situation in July, the role of classified advertisements is not obvious enough. From the analysis of the release of newspapers, the lease information was published by newspapers everywhere in July.
3. Network promotion, diversification and diversification of lease information, based on long-term rental customer reserves, is an effective way to rent for a long time. With the advent of the Internet age, it is necessary to make use of powerful resources without internet to do a good job in property leasing and promotion at low cost, and to use online platforms such as "xx", "xx" and "xx Information Network" to carry out online leasing and food promotion. Although it has no intuitive effect at present, it will certainly have new functions if it persists.
4. tap the existing customer resources of the property and expand the lease information through referral. Through the communication with the existing tenants, we also obtained some lease information this month, and effectively clinched a tenant's entry. Pay attention to the existing tenants and expand the lease information of the property.
5. strive for effective cooperation by publishing information with xx company. In this month, we have communicated and released lease information with many xx companies, and also brought some customers to see the site through xx. I want to cooperate with the intermediary in the future, and we need to increase our efforts.
6. In this month, we successfully renewed the contract with xx tenants. In the depressed environment, it is the best stability to renew the contract with the tenants.
third, assist the director to do other work, achieve the monthly income target, and grasp the basic management of property. Ensure the overall safety of the property
In July, the property exceeded the monthly target, and when renting the property stalls, the property transfer fee was successfully charged to seek the maximum profit space of the property, and all departments of the property could complete the income-generating target of the month as scheduled. By the end of July, the property has achieved xx% of the total annual income-generating target. For this figure, we can see that all the property staff are making unremitting efforts to complete their own jobs and at the same time achieve high-index income-generating work. I feel that the property department team is responsible and cohesive. It can be said that it is a miracle that the indicators can be achieved in the depressed environment, which embodies wisdom, morality, hard work and high sense of responsibility, which further proves that the property department team is responsible.
in terms of property management, the renovation management of the rental stalls, the handling of daily tenants' complaints, the follow-up of customers' paid services, and the maintenance of property infrastructure are all our necessary work requirements every month. This month, the focus is on the renovation management of the rental stalls and the handling of water leakage in the property foundation. Tenant renovation allows tenants to have a detailed renovation requirement and control all aspects of the renovation effectively. Many tenants have a superficial understanding and understanding of the renovation, which is exactly what our property company needs to give customers. Let the tenants in the decoration in one step, the decoration can affect the future business situation, so when the tenants enter the venue to decorate, we must let the customers feel that we have principled management. During the rainy season, there are many water leakage phenomena in the property, so we should handle the water leakage as much as possible to ensure the safety of the house. However, there are still serious problems in the renovation of the iron sink on the fourth floor of the property and the handling of the contraction joint of the property, which must be solved. I hope the company's top management can focus on it and the maintenance plan has been informed to the boss.
The property safety work mainly includes: fire fighting, public security, parking lot safety, property facilities safety, property night safety, etc. In July, all safety work was ensured. The fire safety inspection formed by the property, the parking lot safety inspection, the night safety duty, etc. are all running normally, and the property safety is the premise of all work. Therefore, the property security department shoulders great responsibilities. Doing a good job in safety is the primary link. Therefore, in the next work, we should strengthen the safety inspection and maintenance of the peripheral infrastructure of the property and increase the night safety inspection and night inspection.
the above is my summary of my work in July. in the following work, I will do my best to do a good job in renting and managing the property according to the requirements of company xx, and at the same time assist the hotel. I believe that I will settle down, start from small things, and do all the work well from the strict grasp of each link. Summary of monthly work on residential property 2
Time flies, and a month has passed unconsciously. In this past month, with the care and help of company leaders and colleagues, I successfully completed my job. Now I will make a summary of this month's work.
1. Reception at the front desk
Reception at the front desk is the service window of the customer service department. It is the main duty of reception at the front desk to keep the information channels open, supervise the regional management, dispatch and coordinate the work of various departments. The receptionist is the first person to show the company's image. Everything he says and does represents the company and is the window to contact the residents in the community.
through these ordinary daily work, my work level has been obviously improved, which has been well received by the owners and leaders of the community, and has also shaped the new image of our property owners.
II. Archives management
Archives are documents directly formed in property management. In strict accordance with the archives management regulations, the owner's information, files of various departments, repair orders, work contact letters, release notes and other materials are thoroughly classified and sorted, so that the catalogue is clear and easy to retrieve. The household information of each building is boxed, and the files of various departments are managed in bags, which is completed on schedule and carefully. Realize standardized management, and at the same time formulate and improve the confidentiality system of information. Check the archives regularly, and make changes or lack of timely improvement. This month, * * * received * * xx applications for repairs, handled xx release slips and x work contact letters.
third, the model room
the model room is a window for our external display and a platform for establishing corporate image. At the end of the month, I made an inventory of the items in the sample room, recorded the damaged items and reported them to the engineering maintenance department to ensure that the items in the sample room were intact. This month, * * * received the number of visiting groups in the model room, and the number of visitors was * * * xx.
IV. Collection of various fees
In view of the fact that property management is a service industry with high investment, high cost and low return. In order to ensure the continuous normal work, we must do a good job in the collection of various expenses and ensure that they are collected in full and on time. This month * * * charged the property service fee of xx yuan; Private garden maintenance fee of xx yuan; The optical fiber usage fee is xx yuan; Pre-stored water fee of xx yuan; The initial installation fee of cable TV is xx yuan; The gas installation fee is xx yuan.
V. Experience and Gains
Over the past month, through hard study and continuous accumulation, I have made great progress in my ideological understanding and working ability. I have the working experience in the customer service center and can handle all kinds of problems in my daily work with ease. After a month of training, I have greatly improved my organizational management ability, comprehensive analysis ability, coordination ability and written and verbal expression ability, which ensures the work of this position. Actively improve their professional quality, strive for the initiative of work, have strong professionalism and sense of responsibility, and strive to improve work efficiency and quality.
VI. Work plan for next month
1. Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency.
2. further strengthen the daily management of the customer service center, define the tasks, and be rigorous and orderly.
3. In combination with the actual situation, we should consider the details, closely follow the leaders' intentions, coordinate the internal and external relations, and solve problems for the leaders. Monthly work summary of residential property 3
Dear owners/tenants:
Hello:
First of all, thank you for your cooperation and strong support for the property service work in XX residential area! Now, we will report the main work completed by our company in January 2xx to the owners/tenants as follows, so that you can have a more comprehensive understanding of our service:
● Customer front desk service:
This month, the property front desk accepted 211 new transactions, handled 25 transactions, among which 121 orders were placed for maintenance, 289 orders for consultation and demand, and coordinated 22 cases of maintenance problems of developers, mainly garages. There are 8 suggestions,
the focus of the appeal is:
1. The garage ceiling is leaking and dripping;
2. The problem of disorderly building on the roof;
3. Vehicle occupancy problem
● Butler service in the park:
● Cleanliness:
● Four pests are eliminated regularly in the park
For the elimination of four pests, our company signed a contract with a professional four pests elimination company to carry out professional elimination once a week, creating a good living environment, which is the same goal for you and me!
● Landscaping and greening
● Order maintenance department:
● Daily inspection of the park
● Engineering maintenance
● Community activities
Major work arrangements in February of 2xx
The underground parking lot began to make private parking space tags
The security inspection and publicity of the community at the end of the year were strengthened
The depth detection and maintenance of elevators were routinely performed.
increase movie playing activities in the community.
let the property and the owners work together to create a harmonious community
*** to build a beautiful home
I sincerely wish all the owners/tenants
a happy life! Happy family! Monthly work summary of residential property 4
In July, under the correct leadership and strong support of company leaders, our department carried out a series of high-quality service work according to the work requirements of the company and our department, which ensured the steady improvement of our service work and the absolute safety of the owner's unit. Here, we briefly summarize our work this month, sum up our experience and lessons, find out the shortcomings, and lay a good foundation for next month's work.
I. Completion of tasks in the current month
1. Since July, the parking lot of the sub-branch has implemented a new management method for motor vehicles. Our department has carried out a thorough investigation of the vehicles in the hospital in time, made a detailed registration, and signed ***xx copies of the parking agreement with the owner. Our department copied and filed the original and handed it over to the logistics station.
2. The security personnel cooperated with the cleaning class * * * to ensure xx meetings, and the number of participants in * * * service guarantee was about xx.
3. Our department should actively carry out fire safety learning and fire emergency plan drills in its spare time in response to the activities of the company's security department on fire safety rectification measures and fire emergency plans, and at the same time, we should qualify the cleaning class to clean up the sundries in the pipes and wells on each floor in time to eliminate potential safety hazards.
4. Do a good job of counting, registering and collecting all kinds of publicity materials and other items assigned by the office.
5. contact the marketing department of the company in time to replace the floor-to-floor ashtray stones.
6. In order to prevent accidents when entering the rainy season, our department promptly organized cleaning classes to clean up the sundries on the east and west platforms of the xx and X buildings, and put a protective net on the sewer to prevent blockage.