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Meituan Merchant Complaint Phone Manual Customer Service

Meituan’s customer service hotline: 101-09777. Service hours: Monday to Sunday 9:00~23:00, customer service does not accept business cooperation. Meituan Waimai is an online ordering platform owned by Meituan. It was officially launched in November 2013 and is headquartered in Beijing.

Meituan has 250 million food delivery users, more than 2 million cooperative merchants, more than 500,000 active delivery riders, covering more than 1,300 cities, and completing 21 million orders every day.

Business scope:

Meituan’s takeaway categories include nearby gourmet food, fruits, vegetables, supermarkets, flowers, cakes, etc., whether it is breakfast, lunch, dinner, afternoon tea, late night snacks, or Chinese food , Western food, home-cooked dishes, snacks, fast food, seafood, hot pot, Sichuan cuisine, cakes, barbecue, fruits, drinks, desserts, etc.

Many brands have settled here, such as Pizza Hut, KFC, McDonald's, Burger King, Starbucks, COCO, U Ding Maocai, Zhen Kung Fu, Daily Fresh, Food World, etc.