This article will discuss the problem of making money from the standpoint of a consumer.

as a foodie, let's start with the restaurant.

The food street in the university town is in front of my house, and the alley is full of restaurants of all kinds. In addition to college students, there are also residents nearby. Some of these restaurants have been enduring for a long time, and some have closed down and changed people within a few days.

in one of the noodle restaurants, business has been booming, and whenever you go, people are full.

what's the secret? Nothing, just more attentively.

For example, his tomato and egg noodles contain not only tomatoes and eggs, but also fungus and cucumber, and all kinds of dishes are very heavy. When one end comes up, it is yellow, green and black, which makes it appetizing and nutritious to eat.

Even the big bowl filled with noodles is specially selected. It is engraved with exquisite blue and white porcelain patterns, and the bowl shape is particularly conical. This exquisite big bowl has a heavy weight and a high pressure.

the male students go to eat because the weight is large enough, and the female students go to eat because there are enough vegetables in the noodles.

There is also an ordinary-looking cooking shop, and the business is also stable.

Look at his menu. It's all the most common home-cooked dishes, and the storefront is not specially decorated. But every dish you eat, you can feel the sincerity and intention of the boss.

For example, in their braised eggplant, there are a lot of crispy peanuts. This is really the first time I have eaten peanut crisp in braised eggplant, which is delicious.

For another example, his seafood dough soup is by no means a sticky pot of dough bumps, which contains not only egg flowers and clams, but also shrimp meat and chopped oyster meat, which is suitable for the taste and taste.

by the way, his rice is free to eat. But even this rice, which is free of charge, is also selected northeast rice. It is steamed one by one and smells delicious. This sweet rice makes his food more delicious.

Let's take another negative example. There is a casserole shop in this street, which is really unpalatable to a new height.

I ordered a meatball casserole, which was super salty. There were no vegetables such as bean sprouts, mushrooms, kelp, etc. as standard in the casserole, but only rotten cabbage that was cooked poorly. When the casserole comes up at one end, it makes people lose their appetite. The gray bowl doesn't even have any color.

after the boss served us food, he sat on the side and played games with his mobile phone.

it's the meal. I'm the only customer in the whole restaurant. He can still play so calmly and completely without any pressure.

it's not surprising that the business of opening a shop is not good, but it's always bad. It's strange that as a boss, he never thinks, summarizes and changes.

let's talk about the last one about food. It's a pizza buffet. You see through it, yes, my daily life is all kinds of food. )

I passed by this store several times, and the price was clearly marked on the front of the store. I felt that the price was slightly higher, so I never went to spend it.

later, a friend of mine recommended me, so I went there.

I didn't know the price was absolutely worthy of the quality until I had eaten it.

Pizza is made and baked by the chef, with an open kitchen where customers can see the whole production process. Sometimes, the master will perform a flying cake and other stunts, which greatly increases the eating pleasure of the diners.

Pizza cakes are very thin and there are many kinds. Because the dough is ultra-thin, girls with small appetites can taste several flavors without pressure.

If you think that there is only pizza in it, you are wrong. Other kinds of side dishes are also rich. There are dozens of Chinese and western dishes. The most important thing is that each dish is exquisite and authentic, so you should never deal with it. For example, kebabs are real mutton, not messy meat, and even French fries are the kind of large-grained French fries that sell for more than ten yuan outside.

the hotel service is also super Nice, which is very professional. All the shop assistants are smiling, the elderly and children can enjoy discounts, and the baby can receive gifts.

it's not surprising that such a restaurant can make customers pass on word of mouth at a high price.

after the restaurant, let's talk about a massage parlor.

Due to long-term work at my desk, my neck and shoulders are not very good. When I have time, I will go to the massage shop for massage and nursing.

The store I often go to is located in a very off-center location, and the decoration is ordinary, but the business is very good. You must make an appointment in advance every time you go, otherwise there will be no room.

once I finished my massage, I sat on the sofa in the lobby waiting for my husband to pick me up. The clerk saw that I was a little sleepy, so he kindly helped me clean up a bed, let me lie on the bed and rest, and carefully covered me with a quilt.

During the massage, the little girl will also explain a lot of health tips to the customers and teach them some health actions that they can do at home. Massage in this shop is not only physically comfortable, but also spiritually rewarding.

I praised their good service. The shop assistant told me that it was all requested by the boss. The boss often told them, "We must provide good service. There are many beauty and body massage shops now, and the service items are similar. The only thing we can do is to serve, be considerate to customers, and make them feel at home."

in fact, every little bit of your care can be felt by customers.

tell me another example of selling insurance. At present, the types of insurance are similar, and in many cases, they are also competing for services.

I bought insurance from several companies. What moved me most was my classmate.

ever since I bought insurance from his company, he always gives me gifts on holidays. I was too embarrassed to accept it, so he sent it to the reception room in the community. One day it rained heavily, and he sent us two umbrellas kindly. On my birthday, he ordered me a cake at his own expense. Even my husband's birthday, he can remember, also sent a cake.

He always takes pains to answer any questions he doesn't understand about insurance.

I often say to him, "Old classmate, you are too attentive!"

He joked, "I will try my best to touch my customers and myself!"

It's the same with tutoring. In addition to teaching knowledge, I will spend a lot of spare time listening to children's voices, teaching friends with them and understanding their psychology, so that when I encounter problems, I can prescribe the right medicine. Mr. Wang often jokes that I am not only an English teacher, but also a part-time psychological counselor.

I have a special notebook, which records the study progress of each student, the next study plan and the homework arrangement for each day.

I also pay special attention to telling children about learning methods and helping them develop good study habits, because I always think that a good teacher should help students achieve the goal of independent self-study through counseling. This is what parents want to see. Instead of "treating the head with a headache, treating the foot with a pain, and learning nothing without a teacher". This way of thinking is actually a kind of empathy from the perspective of customers (parents). Why does this paragraph feel like an advertisement? )

It's the same for WeChat official account now. In fact, it takes a lot of time to match words with pronunciation. However, many readers left messages saying that they like to listen. They told me that "listening to stories with pronunciation will not delay driving and work." Therefore, as long as I have time, I will try to match the article with pronunciation.

Mr. Wang also asked me if it was necessary to work so hard. After all, there was not much economic benefit.

But I think, since we have decided to do something, we should try our best to be attentive and professional within our ability. Playing around will not only fail, but also ruin your image. And image and credibility are the capital of a person's long-term existence.

With the accelerated pace of life, everyone is very busy every day, so service is particularly important. Any industry should have a sense of service.

If your service can save users time and bring convenience, you will win.

as for how to do the service well? How to improve the quality? Still have to rely on your heart! Think hard, examine and summarize the customer's needs with heart.

Many people say that they want to open a special store, make a stylish brand and run a WeChat official account with a strong style ...

Actually, what makes you special comes from your heart!

No matter how small your career is, since you have done it, please use your heart to shine your own little light.

Only with your heart can you and your career look different!

Write a fiery life and tell a shocking story. Wechat WeChat official account: Qiqi Manyuedu (ID:qiqimanyuedu)