95526 customer service center provides customers with all-round one-stop financial services such as account information inquiry, payment, transfer and remittance, and loan. , and is committed to creating more powerful electronic service channels and platforms for customers and providing more unified, standardized, efficient and convenient modern financial services.
The opening of unified customer service telephone has changed the great inconvenience caused by different customer service numbers in different branches and regions, and the development of Bank of Beijing customer service center will enter a new stage.
Extended data:
Precautions:
1. When making a customer service call, you should pay attention to simplicity and clarity during the call, try to express your meaning clearly and speak vaguely.
Don't talk loudly when talking, otherwise it will cause fatigue for both sides. If the space is noisy at that time, you should change the calling place again, or leave your phone number and call later.
3. Open SMS service to keep abreast of account changes. Once the transaction is abnormal, call the bank to report the loss in time. If you suspect that the funds have been stolen, you should immediately call the bank customer service and report the loss of the bank card account in time.
4. When you apply for a bank card or need to reissue a new card for some reason, if you collect it at the post office outlet, you should check whether the password envelope is intact. If you are a mailer, you should pay attention to collecting new card letters and password envelopes.
5. When handing over the cardholder's bank card to the merchant cashier, try to put the card in the line of sight, and pay attention to the number of times the cashier swipes the card, whether there are two overlapping purchase orders, carefully check whether the amount and currency on the purchase orders are wrong, and the signature style is as consistent as possible with the signature on the back of the card.
Baidu Encyclopedia-Bank of Beijing