Green rice Aqara fingerprint lock can be linked with Aqara smart devices, but before setting the linkage, the fingerprint lock should be connected to the gateway. Some friends always find that they can't connect to the gateway and can't connect successfully. What should I do at this time? Don't worry, I'll teach you some solutions. Let's have a look!

Solution to failure of connecting gateway 1:

Check whether the firmware of the gateway is the latest version, whether the gateway is an upgraded gateway, and check the distance between the gateway and the door lock, not too far, without multiple obstacles in the middle. Please try connecting again after meeting these requirements.

Method 2:

Verify the identity of the administrator user to enter the menu operation, press [3] to enter "System Settings", then press [3] to select "Network Reset" and try again.

Method 3:

Open the back cover of the fingerprint lock, take out the battery and power off the fingerprint lock for a few minutes, then reinstall it and try to connect to the gateway.

Method 4:

This method is also the ultimate method. If none of the above three methods can connect your fingerprint lock with the gateway, you can contact the seller or online customer service to analyze the reasons. (Customer service telephone number:18601673761)

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